Summary
Overview
Work History
Education
Skills
Timeline

Kennedy N. Miller

Philadelphia,PA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works, well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Hardworking and dedicated, willing to take on any task to meet team goals. Superior work ethic and strong multitasking skills.

Overview

8
8
years of professional experience

Work History

Costumer Service Associate

Wawa
08.2021 - 08.2022
  • Assist customers with questions and concerns
  • Prepare and serve food and beverages
  • Maintain clean and stocked station
  • Manage cash register.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Provided training and support to new associates to help provide high-quality customer service

Administrative Assistance & Media Coordinator

Monarch Dance Academy
02.2021 - 02.2022
  • Perform standard administrative and billing tasks
  • Devise and execute marketing, promotion, and advertising strategies via various social media sources.
  • Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation
  • Developed advertising strategies and converted ideas into concrete tasks and delegating tasks to appropriate individuals and departments

Assistant Acting Instructor

Xpress Yourself creative and Performing Arts Center
06.2017 - 03.2018
  • Assist in lesson plan development and implementation
  • Coach students in performance of monologue and dialogue
  • Demonstrate moderate to advance acting techniques for students.
  • Helped students meet course goals by establishing clear objectives for lessons, units and projects

Administrative Assistant- Intern

Pennsylvania Hospital
09.2015 - 04.2017
  • Maintain and order departmental supply inventory
  • Prepare charts for clinical office hours
  • Electronically maintain medical documents via proprietary software
  • In compliance with established policy and procedure, verify patient insurance information.

Teacher Aide- Intern

Christopher Columbus Charter School
09.2014 - 04.2015
  • Provide real-time tutoring for students per request
  • Organize and file paperwork

Education

Bachelor of Arts - Film & Media Arts

Temple University, Philadelphia, Pa
2024

High School Diploma -

Preparatory Charter Highschool, Philadelphia, Pa
2018

Theater Arts

Walnut Street Theater, Philadelphia, Pa
2018

Arden Theater
2007

Intro to Acting, Arden Children’s Theater

Skills

  • Quality Assurance
  • Customer Service and Assistance
  • Customer Relationship Management
  • Problem Resolution
  • Verbal Communication
  • Guest Services

Timeline

Costumer Service Associate - Wawa
08.2021 - 08.2022
Administrative Assistance & Media Coordinator - Monarch Dance Academy
02.2021 - 02.2022
Assistant Acting Instructor - Xpress Yourself creative and Performing Arts Center
06.2017 - 03.2018
Administrative Assistant- Intern - Pennsylvania Hospital
09.2015 - 04.2017
Teacher Aide- Intern - Christopher Columbus Charter School
09.2014 - 04.2015
Temple University - Bachelor of Arts, Film & Media Arts
Preparatory Charter Highschool - High School Diploma,
Walnut Street Theater - , Theater Arts
Arden Theater - ,

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Kennedy N. Miller