KENNETH ARAFAT

• Engage with customers to effectively build rapport and lasting relationships
• Resolve concerns using strong communication and conflict management skills combined with expert sales abilities
• Increase revenue with proactive follow up on previous purchases and maintaining contact with frequent customers

Top 1% company wide for sales at Nordstrom

First full calendar year at Nordstrom sold $1,350,000

First full calendar year at Nordstrom was awarded two promotions

First full calendar year at Nordstrom was awarded highest promotion Nordstrom offers

• Help customers navigate store, complete sales, and process returns
• Boost sales consistently, building attractive displays and effectively merchandising products
• Answer customers' questions about products, prices, and availability

• Serve customers by going above-and-beyond to offer exceptional support for all needs
• Boost efficiency by keeping work areas clean, tidy, and free of debris
• Deliver exceptional guest relations by welcoming visitors warmly and offering immediate assistance.