Kenneth Baker
Las Vegas,NV
Summary
Seeking an opportunity in an organization as a VIP Host offering outstanding leadership and excellent customer service skills. Excellent rapport with all levels of personnel and equally productive working independently or with a team.
Overview
13
13
years of professional experience
Work History
Owner
4th Quarter Sports Bar
San Antonio , TX
2013.09 - Current
- Ensure that all legal requirements are adhered to, including federal and state laws pertaining to alcoholic beverages
- Hire, train and educate new bar staff on importance of customer service and portion control
- Monitor alcohol and food inventory to ensure proper quantity and price on all purchases
VIP Host/Floor Manager
Drai's Beachclub & Nightclub
Las Vegas , NV
2017.09 - 2022.04
- Managed floor team alongside operations team to ensure guests experience is maintained at the highest level of customer satisfaction
- Managed in-person and telephone guest inquires
- Developed rapport with clients to generate repeat business
- Spot VIP clients immediately and provide special treatment
Owner/Operator
8811 Patio Bar
San Antonio , TX
2015.12 - 2019.04
- Created promotions to increase bar revenue through innovative concepts and customer focused events
- Managed day to day business operations, including accounting, finance and public relations
- Worked hands on to train and motivate employees to perform daily business functions
Owner/Operator
GLO Nightclub
San Antonio , TX
2010.09 - 2013.09
- Built professional hospitality team and ensured staff were well trained
- Utilized marketing and social skills to draw business into venue
- Worked closely with athletes, celebrities and musicians to ensure professional VIP experience
Education
High School Diploma -
Jacksonville High School
Jacksonville06.1996
Skills
- Relationship building
- Marketing
- Database management
- Conflict resolution
- Team Oversight
- Operations management
Timeline
VIP Host/Floor Manager
Drai's Beachclub & Nightclub
2017.09 - 2022.04
Owner/Operator
8811 Patio Bar
2015.12 - 2019.04
Owner
4th Quarter Sports Bar
2013.09 - Current
Owner/Operator
GLO Nightclub
2010.09 - 2013.09
High School Diploma -
Jacksonville High School
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