KENNETH B. HOUSTON
Houston,TX
Summary
Diligent Desired Position with proven record of managing projects independently and delivering high-quality results. Successfully completed diverse assignments, showcasing effective problem-solving and project management skills. Demonstrated adaptability and strong communication abilities in client interactions and project execution.
Results-oriented professional with track record of managing various projects from inception to completion. Known for high standards and strong focus on achieving results through effective team collaboration and adaptability. Expertise in project management and client relations, with reliable and flexible approach to dynamic work environments.
Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Independent Contractor
V3 Transportation
09.2019 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Devised and implemented processes and procedures to streamline operations.
Independent Contractor Driver
Expediter Service
03.2016 - 08.2018
- Company Overview: oporated under FedEx Custom Critical Authority
- Oporated under FedEx Custom Critical Authority
Unemployed
01.2016 - 03.2016
- Due to family illness
school bus driver
Goldstar Transit
08.2014 - 12.2015
Bus Driver
Fort Bend ISD
06.2008 - 08.2014
- Memorization of all students and assigned routes; following schedules and ISD direction
- Management of students and bus
- Clean and inspect bus before and after completion of route
- Implementation and practice of safety procedures and protocol
Cashier
Wal-mart
09.2005 - 03.2013
- Help customer find merchandise and assist with payment transactions on register
- Maintain a clean and safe environment for fellow employees and customers
Hospitality Worker
McDonald's
05.2003 - 09.2005
- Serving and assisting customers with all needs within restaurant
- Duties include: Cashiering, cooking, cleaning and inventory work
Education
IT Information Management
American Public University
06.2007
Skills
- 35 WPM
- Apple or Macintosh Computers
- Database Software (Oracle, Access, etc)
- Data Entry Terminal (PDT, Mainframe Terminal, etc)
- Desktop Publishing Software (In-design, etc)
- Email Software (Outlook, Thunderbird, etc)
- Graphics or Drawing Software (Photoshop, etc)
- Internet Browser (Internet Explorer, Firefox, etc)
- Networking or LAN Software (Cisco, etc)
- Peripheral Devices (Scanners, Printers, etc)
- Personal Computers
- Presentation Software (PowerPoint, Flash, etc)
- Spreadsheet Software (Calc, Excel, etc)
- Utility Software (Virus, File Compression, etc)
- Word Processing Software (Word, WordPerfect, etc)
- Windows 7, Vista, XP, 98se and 2000 operating systems Install and repair
- Workload management
- Project management
- Schedule management
- Records coordination
- Operations oversight
Certification
- Microsoft Certified- MCITP: Enterprise Desktop Support Technician Windows 7
- Certified School Bus Operator, 02/14/17, Texas
- Class B - Commercial Drivers License, Texas Department of Public Safety, Houston, TX, P - Passenger, S - School Bus
Timeline
Independent Contractor
V3 Transportation
09.2019 - Current
Independent Contractor Driver
Expediter Service
03.2016 - 08.2018
Unemployed
01.2016 - 03.2016
school bus driver
Goldstar Transit
08.2014 - 12.2015
Bus Driver
Fort Bend ISD
06.2008 - 08.2014
Cashier
Wal-mart
09.2005 - 03.2013
Hospitality Worker
McDonald's
05.2003 - 09.2005
IT Information Management
American Public University
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