Kenneth Brandyberg Jr
Fresno,TX
Summary
Hardworking college graduate that is ready to accept challenges and demonstrate my abilities to collect and analyze integrated data,while staying open-minded and having a willingness to learn and grow as I mature within my career.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
U-Haul International
Stafford, TX
08.2016 - 09.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Improved customer service wait times to mitigate complaints.
Education
Bachelor of Arts - Marketing
University of Houston - Downtown
Houston, TX12-2023
Skills
- Data Analytics
- Client Relationship Management
- Analytical Thinking
- Microsoft Office
- Relationship Building
- KPI Tracking
- Market Analysis
- Computer Proficiency
- Customer Service
- Customer Demographics Understanding
Certification
- Google Analytics 4 Issued May 2023
Timeline
Customer Service Representative
U-Haul International
08.2016 - 09.2017
Bachelor of Arts - Marketing
University of Houston - Downtown