Kenneth Bunch
Grosse Pointe Park,MI
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Manager, Human Resources
U.S. Postal Service, USPS
12.2006 - 01.2021
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Prepared and recommended long-range plans for development of department personnel.
- Accomplished multiple tasks within established timeframes.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Information Technology Specialist
U.S. Postal Service, USPS
08.2004 - 12.2006
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Used ticketing systems to manage and process support actions and requests.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Attended regular client meetings to report project progress and address questions.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Education
Associate of Arts - Business
Henry Ford College
Dearborn, MI08.2008
Skills
- Microsoft Dynamics
- Benefits Programs
- Labor Negotiations
- Employee Support
- Microsoft Office
- Business Management Principles
- Compensation and Benefits
- Contract Negotiation
- Employment Law
- Personnel Information Systems
- Equal Opportunities Facilitation
- Microsoft Outlook
Timeline
Manager, Human Resources
U.S. Postal Service, USPS
12.2006 - 01.2021
Information Technology Specialist
U.S. Postal Service, USPS
08.2004 - 12.2006
Associate of Arts - Business
Henry Ford College
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