Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Collins

San Francisco,CA

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Call the Car
Pasadena , California
01.2022 - 04.2022
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Food Server

Grand Lux Cafe Venetian
Las Vegas, Nevada
05.2016 - 12.2017
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Completed final preparations of dishes and quickly delivered items to customers.

Food Server

Outback Steakhouse
Las Vegas, Nevada
02.2012 - 04.2013
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Explained menu items, describing ingredients and cooking methods upon request.

Education

Certificate - Pharmacy

Kaplan College
Las Vegas, Nevada
10-2011

Certificate - Streetwear

Parsons Online Streetwear Course
Online

Skills

  • Complaint resolution
  • Account updating
  • Scheduling
  • Prioritization
  • Creative problem solving
  • Troubleshooting
  • Excellent communication
  • Extremely Punctual
  • Sense of Humor
  • Team Player
  • Listens with intent
  • compassion

Timeline

Customer Service Representative

Call the Car
01.2022 - 04.2022

Food Server

Grand Lux Cafe Venetian
05.2016 - 12.2017

Food Server

Outback Steakhouse
02.2012 - 04.2013

Certificate - Pharmacy

Kaplan College

Certificate - Streetwear

Parsons Online Streetwear Course
Kenneth Collins