Kenneth Corbett
Panama City,FL
Summary
Results-oriented professional with over seven years of experience in retail management. Adept at strategic planning, team leadership, and problem-solving, contributing to increased sales and improved customer engagement through innovative promotional strategies.
Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
29
29
years of professional experience
Work History
Assistant Manager
Ace Home and Garden
Panama City, FL
02.2019 - Current
- Directed daily operations to ensure exceptional customer service and store presentation.
- Trained and mentored staff on product knowledge and effective sales techniques.
- Coordinated team schedules to maximize coverage during peak business hours.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction ratings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Landscaper/Ground Maintenance
J & J World Wide Sevices
Tyndall AFB
02.2010 - 03.2017
- Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
- Trained junior staff on proper landscaping techniques and equipment usage for efficiency.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Bricklayer
General Masonry
Fort Walton Beach, FL
03.1997 - 12.2008
- Operated specialized masonry tools and equipment for precision work and safety compliance.
- Inspected work for quality assurance, identifying areas for improvement in workmanship.
- Coordinated with architects and contractors to ensure alignment on project goals and designs.
- Worked safely on scaffolding and swing stages at various heights.
- Laid brick for block walls and adhered to local codes and project restrictions.
- Prepared work area using chalk lines, tapes, squares, and levels.
- Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills, and hand tools.
- Continuously improved professional skills through ongoing education in industry trends, best practices, and new technologies related to masonry work.
- Ensured structural integrity by carefully laying bricks in a consistent and precise manner, according to industry standards.
- Maintained job site safety with strict adherence to OSHA regulations and proper use of personal protective equipment.
- Identified potential safety hazards and reported incidents and hazards to management.
- Upheld company reputation for excellence through consistent adherence to high standards of workmanship and ethical conduct.
- Performed building foundation layout with proper use of measuring tools.
- Achieved tight deadlines without compromising quality by effectively managing time and resources on the job site.
- Read and interpreted blueprints, plans, or drawings to correctly lay blocks or bricks according to job or client specifications.
- Optimized material usage by cutting bricks into various shapes as necessary for custom installations or intricate designs.
- Developed loyal customer base with exceptional attention to detail, reliability, and timely completion of projects within budget constraints.
- Delivered top-notch customer service through open communication, professionalism, and a dedication to meeting client expectations.
- Operated heavy equipment such as forklifts safely and efficiently to move materials.
- Installed brick and block walls in residential, commercial and industrial settings.
Education
High School Diploma -
Hudson High School
Hudson, Florida06-1992
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Staff supervision
- Task delegation
- Conflict resolution
- Retail operations
- Policy enforcement
- Sales growth
- Multitasking and organization
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Workplace safety compliance
- Employee supervision
- Inventory management
- Compliance
- Customer service and satisfaction
- Organizational skills
Timeline
Assistant Manager
Ace Home and Garden
02.2019 - Current
Landscaper/Ground Maintenance
J & J World Wide Sevices
02.2010 - 03.2017
Bricklayer
General Masonry
03.1997 - 12.2008
High School Diploma -
Hudson High School