Kenneth Dantzler
Bjs Wholesales Club
Edgewood,MD
8
years of professional experience
Diligent Leader with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Work History
Assistant Manager
1 Year- Developed and implemented training programs for new staff, enhancing team performance and service quality.
- Streamlined checkout processes, improving customer satisfaction and reducing wait times.
- Monitored compliance with health and safety regulations, maintaining a safe shopping environment.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Analyzed sales data to identify trends, driving strategic decisions for promotional campaigns.
Kitchen Manager
5 Years- Scheduled and received food and beverage deliveries to maintain food cost and budget compliance.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Built and sustained relationships with suppliers to secure high-quality ingredients and products at competitive prices.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Coordinated with catering staff to ensure timely and efficient food service for special events and functions.
Deli Team Lead
2 Years- Listened to customer requests and suggested additional menu items to upsell products.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Processed special orders for event catering and party trays, enhancing customer experience by recommending additional items, condiments, and garnishes.
- Resolved customer complaints with professionalism, effectively utilizing communication and problem-solving skills.
Education
Associate of Arts - Culinary Arts
Skills
Scheduling
Performance evaluation
Staff scheduling
Kitchen coordination
Waste management
Employee training
Inventory management
Team management
Time management
Cash management
Money handling
Customer relations
Timeline
Assistant Manager
Bjs Wholesales Club
08.2025 - CurrentRead More
Kitchen Manager
Mountain Branch Golf Club
07.2020 - 07.2025Read More
Deli Team Lead
Wal Mart
07.2018 - 07.2020Read More
Harford Comm Coll
Associate of Arts from Culinary Arts
Read More