Kenneth Dias-Nogueira
Chattanooga,Tennessee
Summary
Bilingual cashier focused on enhancing the front-end checkout experience through a proactive and can-do attitude. Committed to maintaining cleanliness and safety by ensuring shopping areas, cashier stations, carts, and baskets are sanitized for each use. Possesses a thorough understanding of operational practices that facilitate a smoothly running store while effectively resolving customer inquiries and assisting with product location, purchase, and transport. Versatile in cash register system operations, dedicated to promoting high levels of customer service and engagement, with a readiness to learn new skills as needed.
Overview
5
5
years of professional experience
Work History
Head Cashier
Gabes, Gabriel Brothers
03.2025 - 10.2025
- Processed cash, card, and check transactions accurately to complete customer purchases.
- Met customer needs through polite, friendly and attentive service.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card and check transactions to complete customer purchases.
- Handled customer inquiries promptly to enhance overall shopping experience.
Assistant Head Cashier
Gabes, Gabriel Brothers
03.2022 - 06.2023
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Met customer needs through polite, friendly and attentive service.
- Trained new cashier team members in customer service and money handling processes.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card and check transactions to complete customer purchases.
- helped raise rewards to 75%
Walmart
WALMART, Walmart
09.2020 - 01.2021
- Assessed floor displays to restock merchandise.
- Organized storage of articles in bins, floor, shelves, and assigned areas according to product categories.
- Replenished inventory with focus on addressing customer needs.
- Communicated with customers to answer questions.
- Loaded and unloaded delivery vehicles to maintain inventory.
- Lifted materials of varied weights on regular basis.
- Greeted customers and retrieved requested products to drive satisfaction.
Education
Associate of Applied Science - Digital Media Design And Production
Chattanooga State Community College
Chattanooga, TN05-2025
Skills
- Customer service
- Positive attitude
- Multi-tasking skill
- Result interpretation
- Customer interaction
- Patient evaluation
- Oral communication
- Inventory replenishment
- Return and Exchange Processing
- Transaction Processing Software
- Professional and mature
Accomplishments
- Achieved level three cashier status in 3 months through effectively helping with quick efficient work and customer satisfaction.
Additional Information
I'm interested in art and music. I have a lot of computer design experience when is comes to 3D creation. love talking with others especially customers but can adapt to any environment. I am willing to work hard as well and am open to learning what I need to for exceptional performance at work.
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Head Cashier
Gabes, Gabriel Brothers
03.2025 - 10.2025
Assistant Head Cashier
Gabes, Gabriel Brothers
03.2022 - 06.2023
Walmart
WALMART, Walmart
09.2020 - 01.2021
Associate of Applied Science - Digital Media Design And Production
Chattanooga State Community College