Kenneth Diaz
Fullerton,CA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Bolivar Family Medical Clinic
01.2024 - Current
- Centrifuged blood samples as outlined in clinical protocols.
- Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
- Monitored supply levels and placed orders for laboratory supplies.
- Conducted venipuncture and other CT procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Reviewed and processed requisitions for laboratory tests.
- Developed and implemented strategies to improve phlebotomy processes.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Assisted in training and onboarding new phlebotomists.
Manager
Chick-fil-A
08.2020 - 02.2024
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Developed detailed plans based on broad guidance and direction.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Medical Office Assistant
Rialto Clinica Medica Familiar
10.2022 - 02.2023
- Registered and verified patient records before triage with most up-to-date information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Bachelor of Science - Kinesiology
California State University - Fullerton
Fullerton, CA06.2025
No Degree - Phlebotomy
Phlebotomy Training Specialists
San Bernardino 04.2023
High School Diploma -
Rialto High School
Rialto, CA06.2021
Skills
- Relationship Building
- Patient Relations
- Lab Reporting
- Heartsaver First Aid
- Process Monitoring
- Patient Monitoring
- Syringe method
- Patient support
- Butterfly Venipuncture
- Goal Minded
- CPR/AED
- Blood culture collection
- Medical Testing
- Specimen Preparation
- Appointment Scheduling
- Order of draw
- Sample Collection
- Certified in CPR/AED
- Phlebotomy Technician (PT)
- HIPAA
- Attention to Detail
- Venipuncture
- Capillary puncture
- Infection Control
- Medical terminology knowledge
- Customer Service
- Finger Stick Method
- Calm Under Pressure
- Fluent in Spanish
Certification
- CPT - Certified Phlebotomy Technician
- Licensed Phlebotomist - 02/26/2024-02/25/2026
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomist
Bolivar Family Medical Clinic
01.2024 - Current
Medical Office Assistant
Rialto Clinica Medica Familiar
10.2022 - 02.2023
Manager
Chick-fil-A
08.2020 - 02.2024
Bachelor of Science - Kinesiology
California State University - Fullerton
No Degree - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Rialto High School
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