Kenneth Foulks
ESS
Lexington,SC
Summary
Detail-oriented professional with experience overseeing classroom supervision, attendance tracking, and behavior monitoring. Maintains accurate administrative records while handling sensitive information using established procedures. Supports timely outcomes across education, healthcare, and compliance settings.
14
years of professional experience
Work History
Substitute Teacher, K-12
1 Month- Managed classroom behavior to maintain a positive learning environment aligned with school rules.
- Monitored classrooms to support student safety and rule compliance.
- Supervised students during class changes and recess to ensure safety and adherence to school policies.
- Recorded attendance and shared daily classroom updates with school staff.
- Delivered constructive feedback to teachers on student behavior and classroom performance to enhance instructional strategies.
Print Team Representative
3 Years 10 Months- Coordinated medical appeals with insurance companies to facilitate prompt claims resolution.
- Verified claim status and member eligibility through insurance follow-up to support effective claims management.
- Maintained accurate records in Epic and Meditech while handling sensitive healthcare information.
- Processed patient documentation and mailed records to ensure timely access for healthcare providers.
Customs Brokerage Specialist
3 Years 10 Months- Reviewed import documentation, facilitating compliant cargo release and minimizing potential delays.
- Collected required information from importers to produce accurate entries, supporting regulatory compliance.
- Filed regulated entries involving FDA, TSCA, and USDA requirements.
- Entered customer order data into internal systems, ensuring accurate and timely shipment processing.
Data Entry Operator
6 Months- Processed income tax records within tight deadlines using Microsoft Excel, contributing to timely tax submissions.
- Entered tax form data from 1040 and W-2 documents, ensuring 95% accuracy to support accurate tax processing.
- Maintained HIPAA compliance when handling sensitive information.
- Collaborated with the team to meet service and quality expectations, enhancing overall team performance.
CNC Operator III
3 Years 8 Months- Reviewed work orders, blueprints, and engineering plans to ensure precision in machining operations.
- Verified machine settings and documented production activities in SAP to maintain operational integrity.
- Maintained quality control records in compliance with industry standards and procedures to uphold product quality.
- Recorded detailed production data to support accuracy and compliance.
Call Center Agent I
3 Months- Resolved customer issues by reviewing account details and transaction records, ensuring timely resolution.
- Delivered professional service across high-volume support requests, contributing to overall customer satisfaction.
- Documented customer interactions and escalated issues to enhance resolution efficiency.
- Tested software and hardware to support timely problem resolution.
Medical Billing Representative
8 Months- Updated insurance information to support timely claim filing.
- Collected payments and arranged installment plans, facilitating timely settlements of patient accounts.
- Reviewed account details and identified follow-up needs, ensuring comprehensive service for patients.
- Answered patient questions, resolving account discrepancies to enhance patient satisfaction.
Education
Bachelor of Science - Business Administration
Skills
Classroom management
Student supervision
Attendance tracking
Behavior monitoring
Instructional support
Print production
Data entry
Records management
Import compliance
Tariff classification
Customs entries
Team collaboration
Work Preference
Work Type
Full TimePart TimeGig WorkLocation Preference
On-SiteRemoteHybridLocation:
Columbia, SCIrmo, SCBlythewood, SCOpen to relocation:
YesTimeline
Substitute Teacher, K-12
ESS
09.2026 - Current
Print Team Representative
Virtual Business Office Associate
10.2022 - 08.2026
Customs Brokerage Specialist
DHL Global Forwarding
10.2018 - 08.2022
Data Entry Operator
Exela Technologies
03.2018 - 09.2018
CNC Operator III
ZF Transmissions
01.2014 - 09.2017
Call Center Agent I
Sykes Enterprises
09.2013 - 12.2013
Medical Billing Representative
Lexington Medical Center
09.2012 - 05.2013
Lander University
Bachelor of Science from Business Administration