Kenneth Foulks
Office Print Associate
Lexington,SC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Patient Account Representative
Virtual Business Office Associates
Columbia, SC
10.2022 - Current
- Utilizes computer programs to create invoices, letters and other documents.
- Maintains office inventory and organized supplies for efficiency and expected needs
- Worked with outside entities to resolve issues with billing, claims and payments.
Customs Entry Writer
DHL Global Forwarding
West Columbia, SC
10.2018 - Current
- Prepared and processed import and export documentation according to customs regulations, laws and procedures.
- Cleared goods through customs and verified delivery to client destinations.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored shipments and obtained clearance from customs and other agencies.
Data Entry Operator
Exela Technologies, Source HOV
Columbia , SC
03.2018 - 07.2018
- Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
- Compiled data from source documents prior to data entry.
- Identified, corrected and reported data entry errors.
- Inputted client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Exceeded quality goals to support team productivity.
CNC Machine Operator
ZF Transmissions Gray Court
Gray Court , SC
06.2014 - 09.2017
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Leveraged micrometers, verniers and gages to accurately inspect parts.
- Loaded and unloaded machines to prevent expensive equipment issues.
- Read blueprints and 3D models to determine product specifications and plan operational sequences.
Customer Service Agent
SYKES Greenwood
Greenwood, SC
09.2013 - 12.2013
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Managed high-volume of inbound and outbound customer calls.
- Investigated and solved routine and complex customer issues to earn repeat business.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Explained benefits, features and recommendations to maximize client retention.
Patient Billing Representative
Lexington Medical Center
West Columbia, SC
09.2012 - 05.2013
- Applied HIPAA privacy and security regulations while handling patient information.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Organized information for past-due accounts and transferred to collection agency.
- Used various health record indexes and storage retrieval systems to manage medical billing.
Education
Bachelor of Science - Business Administration And Management
Lander University
Greenwood, SCCertificate - Computer Numerically Controlled (CNC) Machinist Technology
Piedmont Technical College
Greenwood, SC 01.2014 - 02.2014
Skills
Data Entryundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everything negative - pressure, challenges - is all an opportunity for me to rise.
Kobe Bryant
Timeline
Patient Account Representative
Virtual Business Office Associates
10.2022 - Current
Customs Entry Writer
DHL Global Forwarding
10.2018 - Current
Data Entry Operator
Exela Technologies, Source HOV
03.2018 - 07.2018
CNC Machine Operator
ZF Transmissions Gray Court
06.2014 - 09.2017
Certificate - Computer Numerically Controlled (CNC) Machinist Technology
Piedmont Technical College
01.2014 - 02.2014
Customer Service Agent
SYKES Greenwood
09.2013 - 12.2013
Patient Billing Representative
Lexington Medical Center
09.2012 - 05.2013
Bachelor of Science - Business Administration And Management
Lander University
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