Summary
Work History
Education
Skills
Timeline
Generic

Kenneth Groves

Saint Augustine

Summary

Dynamic and results-oriented professional with extensive experience in the automotive and retail sectors, notably at Oreilly Auto Parts. Excelled in enhancing store operations and customer satisfaction through expert problem-solving and superior customer service. Proven track record in staff training, merchandise management, and implementing efficient operational changes. Skilled in maintenance, diagnostics, and installation, demonstrating a blend of technical proficiency and exceptional interpersonal abilities.

Work History

Assistant Store Manager

Oreilly Auto Pats
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Shop Foreman

Ricks Muffler Shop
  • Used hand and power tools, equipment, and instruments accurately.
  • Oversaw maintenance and repair of shop equipment.
  • Trained and coached employees to improve performance and skills.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.

Mechanic

Brakes for Less
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Installer

Ricks Muffler Shop
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.

Education

High School Diploma -

Pedro Menendez Highschool
Saint Augustine, FL
06.2003

Skills

  • Problem-solving
  • Customer service
  • Customer experience

Timeline

Assistant Store Manager

Oreilly Auto Pats

Shop Foreman

Ricks Muffler Shop

Mechanic

Brakes for Less

Installer

Ricks Muffler Shop

High School Diploma -

Pedro Menendez Highschool

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Kenneth Groves