Kenneth Hammond
Summary
Detail-oriented Mortgage Closing and QA Manual Testing Professional experienced in managing closing processes and reviewing legal and financial documents. Delivered compliance and documentation accuracy through strong knowledge of T.R.I.D., Encompass, and quality assurance practices in software applications. Focused on effective cross-functional communication, issue tracking, and test case development to ensure high-quality results under strict deadlines.
Overview
16
16
years of professional experience
Work History
ENGINEERING TECHNICIAN
MAGNA
06.2026 - Current
- Oversaw completion of vehicle test and maintenance activities, ensuring adherence to specifications
- Acted as lead for Vehicle Commissioning team to coordinate testing activities
- Perform and understand all required tests in Vehicle Commissioning per customer specifications
- Perform Vehicle Commissioning tests as needed to support production
- Troubleshoot and repair higher level more complex issues that arise during testing
- Interfaced with customers to provide effective troubleshooting direction
- Mentor and train Level 1 and Level 2 technicians
- Assisted in developing and implementing procedures to streamline operations
- Led 5S initiatives to improve workplace organization and efficiency
- Ensure compliance with safety and quality standards
- Document troubleshooting and test execution steps accurately
- Support Quality & Process team to improve procedures
- Reported EHS concerns and workplace hazards to ensure safety compliance
QUALITY ASSURANCE ANALYST
Klnectlve
08.2022 - 03.2026
- Develop, document, and execute test cases for cash flow management applications.
- Perform thorough manual testing of cash flow processes to ensure accuracy and compliance.
- Validate data integrity and consistency in cash flow reports and databases using SQL queries.
- Collaborate with developers and business analysts to identify testing requirements and ensure quality standards are met.
- Identify, document, and track defects and issues found during testing phases.
- Participate in requirements gathering and design review sessions to understand business needs.
- Provide feedback and suggestions for improvements in testing processes and cash flow systems.
CLOSING DISCLOSURE ANALYST
Nations Lending
09.2020 - 03.2022
- Reviewed Calyx Point loan file, Closing Cost Worksheet, and Closing Disclosure for accuracy and compliance
- Verified completeness and accuracy of all Point Forms during processing.
- Uploading the initial CD to Encompass EFolder
- Submitting CD to QC department for review
- Corrected discrepancies to ensure 100a compliance prior to delivery to borrower(s)
- Ensuring completeness and accuracy throughout all Point Forms
- Transferred loan data into Encompass software for processing
- Ensured accurate data entry by completing the Track > Agent List screen.
- Maintained clear communication with processors and loan officers to facilitate timely loan processing
QA ANALYST
Wells Forgo
08.2019 - 04.2020
- Conduct quality assurance reviews and the development and execution of test plans and test scripts based off functional and business requirements.
- Works directly with the development team and business team to help determine the best resolution to defects and/or system enhancements.
- Analyzes, tests, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents.
- Testing and verification of Web Services messages sent and received to and from connecting applications.
- Access Management testing of Active Directories and Web Service connectors.
- Verify accurate data mapping between applications.
- Back-end SQL testing.
- Partnering with our application development teams to clarify requirements and identify risks and incompatibilities with design to ensure certification of code with quality.
LOAN CLOSER I
Eagle Home Mortgage
09.2015 - 12.2018
- Reviewed and approved final CD from closing agent, authorizing funding and key release to borrower.
- Wired necessary funds to the closing agent within the required time frame.
- Delivered complete and accurate closing documents to the necessary closing offices at least 48 hours prior to closing.
- Reviewed loan documents for accuracy before funding process.
- Coordinated closings with escrow coordinators, Branch Managers and Loan Officers.
- Collaborated with processors and borrowers to gather conditions of approval.
- Anticipated loan-closing requirements and maintained timeline to effectively manage funding volume and meet goals.
- Developed knowledge of investors and state closing requirements, ensuring compliance with necessary forms and procedures.
- Followed up and obtained documents and/or corrections noted by Post Closing Department or investors.
SR. LOAN CLOSER
Compass
07.2012 - 08.2015
- Prepared Mortgage Closing Document and oversaw the final real estate closing transaction.
- Communicated with internal and external customers, which may have included the closing agent, loan officer, processors, underwriter, post-closing, borrowers, realtors, builder and other banking divisions.
- Knowledge of CONV, FHA, VA CPERM and compliance guidelines.
- PC knowledge with ability to adapt to mortgage/consumer division's current software.
- Participated in the funding of mortgage transactions and coordinated such funding with closing agents via wire transfer and /or checks.
- Performed audit, review and prepared real estate/other loan packages for loan closings.
SR. LOAN CLOSER
Chase Bank
06.2010 - 07.2012
- Ensured timely and accurate issuance of closing documents by maintaining departmental cycle time, service, and volume standards.
- Prepared closing documents, received incoming loan titles, performed loan data entry and sent out applicable disclosures.
- Collaborated with Title Company to facilitate smooth closings while adhering to Chase policies and procedures.
- Reviewed incoming HUD-1 documents for compliance with program guidelines.
- Resolved post-closing loan issues, ensuring customer satisfaction and compliance with regulations.
Education
High School Diploma -
Eisenhower High
Rialto, CASkills
- Quality assurance
- Quality processes
- Test execution
- System testing
- Troubleshooting methodology
- Root-cause analysis
- Data analysis
- Vehicle commissioning
- Technical documentation
- Engineering operational functions
- Problem solving
- Mentoring and training
Timeline
ENGINEERING TECHNICIAN
MAGNA
06.2026 - Current
QUALITY ASSURANCE ANALYST
Klnectlve
08.2022 - 03.2026
CLOSING DISCLOSURE ANALYST
Nations Lending
09.2020 - 03.2022
QA ANALYST
Wells Forgo
08.2019 - 04.2020
LOAN CLOSER I
Eagle Home Mortgage
09.2015 - 12.2018
SR. LOAN CLOSER
Compass
07.2012 - 08.2015
SR. LOAN CLOSER
Chase Bank
06.2010 - 07.2012
High School Diploma -
Eisenhower High