Dynamic Supervisor with a proven track record at Ollie's Bargain Outlet, excelling in staff management and customer service. Enhanced operational efficiency through strategic planning and training initiatives, achieving significant improvements in team productivity. Skilled in inventory control and conflict resolution, fostering a collaborative and motivated work environment.
Overview
2024
2024
years of professional experience
Work History
Supervisor
Ollie's Bargain Outlet Holdings Inc.
San Antonio, TX
2023 - 2025
Supervised daily store operations to ensure efficient workflow and high customer satisfaction.
Trained and mentored team members on product knowledge and sales techniques.
Implemented inventory management systems to optimize stock levels and reduce shrinkage.
Conducted regular staff performance evaluations to encourage professional growth and accountability.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Increased customer retention rates by implementing customer feedback into actionable improvements.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Operated heavy machine equipment. scissor lift, compactors and so on.
Hopper General Labor Welder
Louisiana Wast
Calhoun, LA
11.2020 - 03.2023
Operated welding equipment to fabricate metal components per specifications.
Interpreted blueprints and technical drawings to ensure accurate weld placements.
Maintained a clean and safe workspace, following all safety protocols and guidelines.
Collaborated with team members to improve welding techniques and efficiency.
Conducted routine maintenance on welding tools to ensure optimal performance.
Inspected finished products for quality assurance, identifying any defects or issues.
Adapted quickly to changing project requirements, demonstrating flexibility in work tasks.
Welded in flat, horizontal, vertical, and overhead positions.
Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
Fabricated shop parts directly from blueprints.
Inspected welds and checked critical measurements to meet specifications.
Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
Prepared welding equipment to perform advanced welding work.
Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
Increased production efficiency with expert time management skills and adherence to project deadlines.
Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
Collaborated with team members for seamless project execution, improving overall productivity.
Set up and operated shielded metal arc and gas metal arc welding equipment.
Chipped off excess weld, slag, and spatter using hand tools.
Provided support in developing custom jigs/fixtures to facilitate more efficient production workflows.
Replaced faulty parts and components in soldering process.
Evaluated and tested various soldering materials for accuracy.
Hopper on garbage truck.
Operated heavy equipment tractor, back hoe and fork lift and so on.
Labor,
TMWW
West Monroe, LA
02.2014 - 04.2018
Fabricating , welding,sandblasting,painting,
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Strengthened communication skills through regular interactions with others.
Demonstrated strong organizational and time management skills while managing multiple projects.