Kenneth Heard
Henderson,NV
Summary
Dynamic leader with proven expertise in animal care and team collaboration, honed at Petland Henderson. Excelled in enhancing facility hygiene and streamlining inventory, significantly reducing costs. Known for outstanding communication and pet grooming techniques, consistently improving customer satisfaction and operational efficiency. Experienced animal care professional prepared for role with strong focus on team collaboration and achieving results. Expertise in animal welfare, facility management, and staff training ensures smooth operations and high standards of care. Reliable and adaptable, known for creating positive outcomes in dynamic environments.
Overview
26
26
years of professional experience
Work History
Kennel Manager
Petland Henderson
09.2020 - Current
- Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
- Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
- Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
- Streamlined record keeping for better tracking of daily activities and animal health data.
Department Manager
Costco
11.1998 - 06.2019
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
GED -
Covina High School
Covina, CA06.1986
Skills
- Animal Care Expertise
- Pet Grooming Techniques
- Animal Behavior Understanding
- Safety Procedures
- Sanitation protocols
- Veterinary Knowledge
- Care management
- Teamwork and Collaboration
- Positive Attitude
- Nutrition management
- Excellent Communication
Timeline
Kennel Manager
Petland Henderson
09.2020 - Current
Department Manager
Costco
11.1998 - 06.2019
GED -
Covina High School
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