Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KENNETH HERRERA

Fort Myers

Summary

Highly motivated individual with extensive experience providing direct patient care in hospital and long-term care settings. Demonstrated ability to work collaboratively with nursing staff, other healthcare professionals, and patients to promote quality patient care. Possesses strong clinical knowledge, excellent communication skills, and an unwavering commitment to compassionate patient care. Dedicated healthcare professional committed to delivering exceptional care and fostering positive patient outcomes.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Assistant

Florida Kidney Physicians
11.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Office Manager

Great Florida Insurance
10.2023 - 11.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Certified Nursing Assistant

HealthPark Medical Center
02.2021 - 07.2023
  • Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
  • Assessed patient needs and reported any changes in condition to appropriate staff members promptly.
  • Respected confidentiality of patient information at all times according to HIPAA regulations.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Stocked patient rooms and supply areas to meet patient care needs.

Endoscopy Technician/CNA

Gulf Coast Medical Center
03.2019 - 02.2021
  • Assisted Physician with Endoscopy and Colonoscopy procedures.
  • Ensured that procedure rooms are properly stocked with necessary supplies and equipment prior to each procedure.
  • Set up room for next patient according to infection control guidelines after each case was completed.
  • Completed all required documentation accurately within a timely manner following each procedure.

Certified Nursing Assistant

Gulf Coast Medical Center
08.2005 - 02.2021
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
  • Helped maintain a positive environment by providing encouragement and support to residents.
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Provided excellent customer service by responding promptly to inquiries from patients and their families regarding services offered by the unit.
  • Consistently demonstrated compassion for patients while providing care for them during their stay at the hospital facility.
  • Developed strong organizational and administrative skills while managing multiple tasks simultaneously.

Education

Cerritos College
01.1992

Skills

  • Knowledge of medical procedures
  • Proficient in medical terminology
  • Nursing Assistance
  • Patient Safety Management
  • Skilled in English-Spanish translation

Certification

  • Phlebotomy Certificate
  • Basic Life Support
  • Microsoft Office
  • Certified Spanish Interpreter

Timeline

Medical Assistant

Florida Kidney Physicians
11.2024 - Current

Office Manager

Great Florida Insurance
10.2023 - 11.2024

Certified Nursing Assistant

HealthPark Medical Center
02.2021 - 07.2023

Endoscopy Technician/CNA

Gulf Coast Medical Center
03.2019 - 02.2021

Certified Nursing Assistant

Gulf Coast Medical Center
08.2005 - 02.2021

Cerritos College

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