Summary
Overview
Work History
Education
Skills
Languages
Timeline
Restoration of Vintage Vespas
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Kenneth Kolanowski

Kenneth Kolanowski

General Manager
Evanston,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

General Manager

Scooterworks Chicago
10.2019 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Achieved #1 Genuine Dealer status 3 of 4 seasons as General Manager of dealership.

New Product Specialist

Genuine Scooters
06.2014 - 10.2019
  • Continually expanded knowledge of scooters, small displacement motorcycles and accessory product lines.
  • Identified and designed new models to fill gaps in product line.
  • Researched product's technical specifications and accurately communicated information.
  • Assisted with demonstrations for all new vehicles to showcase functionality.
  • Researched and identified solutions to technical problems.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Developed and implemented preventive maintenance procedures.
  • Developed, designed. redesigned or consulted on entire product line of Genuine Scooters, Genuine Motorcycles, Chicago Scooter Company and Royal Alloy scooters.

Western Regional Sales Manager

Scooterworks
04.2012 - 06.2014
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Finalized sales contracts with high-value customers.
  • Conducted product demonstrations and presentations to potential clients to capture more sales.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Managed accounts to retain existing relationships and grow share of business.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Education

High School Diploma -

Notre Dame High School For Boys
Niles, IL

Jet Engine Technician - Jet Engine Technology

USAF Jet Propulsion Group
Rantoul, IL

Associate of Applied Science - Business Management

Community College of The Air Force
Montgomery, AL

Skills

  • Sales Expertise
  • Product Analysis
  • Verbal and Written Communication
  • Market Growth
  • Risk Management
  • Staff Training
  • Staff Development
  • Safety Assurance
  • Profit and Loss
  • Market Analysis
  • Employee Scheduling
  • Dealership Management

Languages

Spanish
Native or Bilingual

Timeline

General Manager

Scooterworks Chicago
10.2019 - Current

New Product Specialist

Genuine Scooters
06.2014 - 10.2019

Western Regional Sales Manager

Scooterworks
04.2012 - 06.2014

High School Diploma -

Notre Dame High School For Boys

Jet Engine Technician - Jet Engine Technology

USAF Jet Propulsion Group

Associate of Applied Science - Business Management

Community College of The Air Force

Restoration of Vintage Vespas

In my spare time I restore, tune and ride Vintage Vespas. I am very active in Vespa world scene, with Vespa Club of America and also am the President of a Club Chapter here in Chicago called Chicago Vespisti. We organize rides, plan and attend Vespa Rally events around the country to raise money for charity.

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Kenneth KolanowskiGeneral Manager