Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Supported project management team for optimal performance.
Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
Maintained P&L and shouldered corporate fiscal responsibility.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
Vice President of Operations
STEEL ENGINEERS INC
Las Vegas, NV
01.2000 - 12.2012
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Streamlined operations by identifying inefficiencies and implementing process improvements.
Supported project management team for optimal performance.
Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Reduced operational risks while organizing data to forecast performance trends.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Employed optimal safety practices to reduce worksite complaints and hazards.
Drove team engagement to achieve aggressive company targets.
Increased profitability with cost control measures and revenue generation initiatives.
Oversaw supply chain operations, ensuring timely delivery of products while minimizing inventory costs.
Optimized facility layout for improved workflow efficiency and safety compliance standards adherence.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Identified issues with production, workforce, and material sourcing and implemented successful solutions.
Prepared annual budgets with controls to prevent overages.
Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics.
Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
Drove sustainable growth and profitability by staying current with industry trends and adapting operational strategies accordingly.
Identified opportunities to improve business process flows and productivity.
General Manager
Steel Engineers Inc
Reno, NV
01.1998 - 01.2000
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.
Implemented operational strategies and effectively built customer and employee loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Managed purchasing, sales, marketing and customer account operations efficiently.
Reported issues to higher management with great detail.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Rental Manager
Steel Engineers Inc.
Las Vegas, NV
01.1995 - 01.1998
Implemented rental asset processes and cleanliness standards.
Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
Effectively resolved disputes between tenants through mediation efforts when necessary, maintaining a harmonious living environment for all residents.
Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
Counter Salesperson
Steel Engineers Inc.
Las Vegas, NV
06.1994 - 01.1995
Built strong rapport with customers, fostering loyalty and repeat business.
Increased customer satisfaction by providing personalized service and product recommendations.
Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
Field Ironworker
Steel Engineers Inc.
06.1989 - 06.1994
Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
Erected structural steel and iron frameworks for bridges, buildings and other structures.
Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
Ensured structural integrity by properly installing and aligning steel components according to specifications.
Positioned rebar and other iron reinforcement following pouring of concrete.
Upheld high-quality craftsmanship standards while working on complex projects, resulting in successful completion with minimal defects or rework required.
Consistently met deadlines through efficient time management skills while working under pressure in various weather conditions.
Installed steel cables to reinforce structures before tightening and reinforcing.
Placed and fastened iron rods and steel mesh together using wire and spot welds.
Maneuvered and positioned support structures before and after pouring concrete, often manipulating iron by cutting, welding, or bending.
Reviewed work plans and blueprints to ascertain all requirements for project.
Hoisted metal components into place, safely operating cranes during process.
President/Small Business Co-Owner/President/Small Business Owner at Travis Clark Photography/The Barn On The LanePresident/Small Business Co-Owner/President/Small Business Owner at Travis Clark Photography/The Barn On The Lane