Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Lipps

Cheyenne,WY

Summary

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Supervisor

Morita Inc (FedEx)
11.2017 - 11.2023
  • Worked a route along side the crew, after completion made sure any new employees and veteran employees did not need help.
  • Oversaw daily operations of the company, ensuring smooth workflow and timely completion of tasks.
  • Handled customer complaints and resolved issues.
  • Trained newly hired employees on operating equipment and safety and how to efficiently finish a route.
  • Being on-call, even on off days, to ensure the crew did not need help.
  • Helped plan routes to maximize efficiency and take pressure off the drivers of big routes.

General Manager

Jimmy Johns Gourmet Subs
05.2008 - 10.2017
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching personnel on industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies and weekly inventory.
  • Reported issues to higher management with great detail.
  • Ensured the daily checklist was completed with integrity.
  • Handling daily cash deposits.


Education

High School Diploma -

Laramie High School
Laramie
05.2005

Skills

  • Training and mentoring
  • Goal-Oriented
  • Employee Motivation
  • Complex Problem-Solving
  • Inventory Control
  • Processes and procedures

Timeline

Supervisor

Morita Inc (FedEx)
11.2017 - 11.2023

General Manager

Jimmy Johns Gourmet Subs
05.2008 - 10.2017

High School Diploma -

Laramie High School

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Kenneth Lipps