Kenneth Litchfield

Duties included: Handled the daily Facebook sales campaigns and managed commissioned sales agents for the telecom and cable industry. Took inbound customer inquiries to convert into sales. All work was remote.

• Generated reports detailing findings and recommendations.
• Devised and implemented processes and procedures to streamline operations.
• Maintained database systems to track and analyze operational data.

Duties included: Maximizing new business, solicitation via phone, email, faxes, and letters. Quotation of received inquiries both solicited and non-solicited including follow up. Visited customers across the United States on a quarterly basis.

• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.

Duties included: Developing new business and training new account managers. Making initial contacts with companies. Making presentations to chief operating officers, plant managers, purchasing managers, and school administrators. Educating new and existing customers on the company’s products.

• Generated new business with marketing initiatives and strategic plans.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Monitored market trends and competitor activities to identify areas of potential opportunity.