Ken Magee
Pawtucket,Rhode Island
Summary
Experienced professional seeking a position to showcase extensive experience, skills, and abilities. Proven track record in the industry, eager to contribute expertise to a dynamic and forward-thinking organization. Committed to delivering exceptional results, driven by a strong work ethic and a passion for continuous professional growth.
Talented administrative and customer service professional knowledgeable about financial aid. Excellent problem-solving, relationship-building and communication skills. Offering 20 years of related experience.
Overview
34
34
years of professional experience
Work History
Student Loan Advisor/ Financial Aid Advisor
New England Tractor Trailer Training School
04.2005 - Current
- Helping students fill out FAFSA forms for financial aid
- Answering any questions students have regarding there student loans
- Helping students with Deferments and Forbearance forms for Federal Student Loans
- Giving Entrance and Exit Counseling for Federal Loans, to ongoing classes
- Keeping track of delinquent accounts that effect the Cohort Default Rate for the school
- Submitting weekly reports to the School Director
- Sending out letters and calling students to help them resolve there delinquency status
Account Manager/Customer Service
Consumer Credit Counseling Service
09.2002 - 10.2004
- Counseled clients with financial difficulties pertaining to credit issues
- Issued payments to creditors from clients based upon proposed amounts
- Managed clients accounts by resolving any credit issues
- Worked between clients and creditors to resolve credit issues
- Answered incoming and made outgoing calls to resolve any issues with clients or creditors
- Updated and calculated balances from creditor monthly statements
Underwriter
Xpress Cars & Credit
06.2001 - 05.2002
- Verified all loan application information from potential customers
- Approved or denied all loans received
- Took applications and sold cars
- Did some collections and rewrote contracts to bring accounts current
Quality Control Technician
NEPTCO
05.1991 - 05.2001
- Monitored and reported Quality of production
- Identified product errors and recommended corrections
- Documented inspections on In-Process Data sheet and in Database
- Verified Work orders and Machine Set-ups and that they were conforming to the customer’s requirements
Education
High School Diploma -
Seekonk High School
Seekonk, MA06-1994
No Degree - Computer Networking
CCRI
Lincoln, RI01-2018
Skills
- Strong communication skills
- Understanding client objectives
- Empathetic and intuitive listener
- Quick learner with adaptability
- Effective communication with clients
- Knowledgeable in Microsoft Word, Excel and data-based programs
- Loan servicing
- Debt management
- Default prevention
- Income-driven repayment plans
- Student loan regulations
- Payment plans
- Student support
- Student advisement
- File monitoring
- Multitasking
Accomplishments
2023-Administrative Employee of the year
2022-Most Dedicated Employee
2022-Most Dedicated Employee Award
In recoogni
Timeline
Student Loan Advisor/ Financial Aid Advisor
New England Tractor Trailer Training School
04.2005 - Current
Account Manager/Customer Service
Consumer Credit Counseling Service
09.2002 - 10.2004
Underwriter
Xpress Cars & Credit
06.2001 - 05.2002
Quality Control Technician
NEPTCO
05.1991 - 05.2001
High School Diploma -
Seekonk High School
No Degree - Computer Networking
CCRI
Similar Profiles
Molly GervaisMolly Gervais
Social Media Manager at New England Tractor Trailer Training SchoolSocial Media Manager at New England Tractor Trailer Training School
Fabricio ReyesFabricio Reyes
CDL Class A Driver at New England Tractor Trailer Training School (NETTTS)CDL Class A Driver at New England Tractor Trailer Training School (NETTTS)
David MendezDavid Mendez
FEDEX GROUND at TRACTOR TRAILER CDL DRIVERFEDEX GROUND at TRACTOR TRAILER CDL DRIVER
Dylan PerryDylan Perry
Sterile Processing Technician at Miriam HospitalSterile Processing Technician at Miriam Hospital
Arriana SilvaArriana Silva
Certified Occupational Therapy Assistant at Eleanor Slater HospitalCertified Occupational Therapy Assistant at Eleanor Slater Hospital