Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kenneth McDonald

Crest Hill,United States

Summary

Self-driven, highly-motivated individual with a set of skills capable of self-management and team building and leading on an impactful level.

Overview

3
3
years of professional experience

Work History

Associate

Walgreens Boots Alliance
12.2023 - Current
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Preloader

UPS
10.2023 - 12.2023
  • Optimized loading efficiency by assessing and organizing packages based on destination and priority.
  • Streamlined package handling processes for enhanced workflow and reduced error rates.
  • Improved delivery times with strategic sorting of parcels according to routes and schedules.
  • Ensured accurate shipment tracking by diligently scanning and updating package information in the system.

L1 Associate

Amazon
04.2023 - 10.2023
  • Receive and put away inventory.
  • Get customer orders ready and pack them up.
  • Load boxes into trucks for shipment.
  • Use scanners to read bar codes on products.
  • View prompts on screens and follow the direction for some tasks.

Lead Retail Associate

Dollar General / Family Dollar
02.2021 - 02.2023

Education

Diploma - Computer Science

Thomas Jefferson High School
Rockford, Illinois
05.2020

Skills

  • Microsoft Word
  • Adobe Photoshop
  • PowerPoint
  • Office 365 Security
  • Microsoft Stream
  • Windows Server
  • Microsoft MyAnalytics
  • Receive and put away inventory
  • Get customer orders ready and pack them up
  • Load boxes into trucks for shipment
  • Use scanners to read bar codes on products
  • View prompts on screens and follow the direction for some tasks
  • Troubleshoot problems
  • Ensure product meets quality requirements
  • Operate power industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet Equipment training and certification are provided free of cost
  • Lift up to 49 pounds
  • Push utility carts up to 60 pounds
  • Stand, walk, push, pull, squat, bend, and reach during shifts
  • Use carts, dollies, hand trucks, and other gear to move items around
  • Providing excellent customer service and assistance to customers with their purchases
  • Operating a cash register and handling cash and credit card transactions
  • Stocking and maintaining store shelves, making sure they are clean, organized, and properly labeled
  • Keeping the store clean and organized, including sweeping and mopping the floors
  • Opening and closing the store, including counting the cash drawer and setting up the store for the next day
  • Conducting inventory and placing orders for merchandise
  • Training new employees on store policies and procedures
  • Assisting with loss prevention and security within the store
  • Responding to customer complaints and resolving issues
  • Adhering to all company policies and procedures, including health and safety regulations
  • Active listening

Personal Information

Title: Associate

Timeline

Associate

Walgreens Boots Alliance
12.2023 - Current

Preloader

UPS
10.2023 - 12.2023

L1 Associate

Amazon
04.2023 - 10.2023

Lead Retail Associate

Dollar General / Family Dollar
02.2021 - 02.2023

Diploma - Computer Science

Thomas Jefferson High School

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Kenneth McDonald