Kenneth McGhee
Sacramento,CA
Summary
In previous workplaces, I was recognized for enhancing sales through effective communication and relationship building. Skilled in problem-solving and maintaining a clean, organized environment, ensuring optimal customer satisfaction and operational efficiency. My goal is to become associated with a company or organization that allows me to use my skills and gain additional experience while enhancing the company's productivity and reputation.
Overview
4
4
years of professional experience
Work History
Associate
Lids Hat World
Sacramento, CA
03.2025 - Current
- Elevate customer satisfaction levels by understanding and responding to specific needs effectively.
- Provide excellent customer service by greeting and assisting shoppers with product selection
- Operate the cash register, process transactions, returns, and exchanges accurately.
- Assist in meeting sales goals by upselling and promoting store promotions.
- Resolved customer issues or complaints in a professional and timely manner.
Team Member
JD Sports
Sacramento, CA
07.2024 - 01.2025
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Made sales with my excellent customer service skills.
- Greeted customers and answered questions regarding products and promotions.
- Assisted new employees during training sessions.
Team Associate
Sprouts Farmers Market
Sacramento, CA
06.2023 - 07.2024
- Ensured the highest level of customer satisfaction by providing friendly and efficient service.
- Enhanced organizational abilities by efficiently managing multiple tasks in a timely manner.
- Provided assistance in stocking shelves, organizing merchandise displays, and replenishing inventory levels as needed.
- Earned my food handlers card, and worked with all kinds of foods and produce.
- Participated in various team meetings to discuss goals, objectives, and strategies for success.
- Made sure the store was clean and ready for the next day's opening shift.
Dispatcher
CKC Freight Carrier LC
Sacramento, CA
11.2021 - 07.2023
- Coordinate and schedule truck drivers for pick-ups and delivers to meet deadlines.
- Communicate with drivers to provide route instructions, updates, and support during trips.
- Enter and update load information into dispatch software and tracking system.
- Resolve delivery issues, delays, or emergencies quickly and professionally.
Education
Computer Science
American River College
Sacramento05.2026
High School Diploma - undefined
Inderkum High School
Sacramento05.2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cleaning
- Team building
- Relationship building
- Sales and marketing
- Decision-making
- Excellent communication
- Cash handling
Timeline
Associate
Lids Hat World
03.2025 - Current
Team Member
JD Sports
07.2024 - 01.2025
Team Associate
Sprouts Farmers Market
06.2023 - 07.2024
Dispatcher
CKC Freight Carrier LC
11.2021 - 07.2023
Computer Science
American River College
High School Diploma - undefined
Inderkum High School