Kenneth McKinney
Boynton Beach
Summary
Accomplished Director of National Accounts with a proven track record at Polyglass, USA, specializing in relationship management and revenue growth. Leveraged industry networking and pricing strategy to exceed sales objectives, achieving significant market share increases. Expert in driving account development and territory management, demonstrated by strategic leadership and innovative solutions that fostered long-term partnerships and customer loyalty.
Overview
13
13
years of professional experience
Work History
Director of National Accounts
Polyglass, USA
04.2022 - Current
- Evaluated competitor strategies for insights into areas of opportunity within the marketplace.
- Maintained oversight of budgetary responsibilities associated with managing national accounts operations.
- Created comprehensive reports for executive leadership, highlighting key metrics related to national account performance.
- Supported high-growth sales team, generating contractor leads and guidance to maximize sales opportunities.
- Delivered exceptional service to distributor partners by addressing concerns promptly and offering innovative solutions to complex challenges.
Eastern Sales Manager
Versico Roofing Systems
08.2019 - 04.2022
- Restructured sales channel in underperforming markets to achieve expected brand level market share.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting contractor and building owner relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching, corporate support based on years of successful sales management which engendered loyalty and retention.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Eastern Regional Sales Manager
Carlisle Syntec Systems
01.2015 - 03.2017
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Finalized sales contracts with high-value customers.
- Organized well-attended regional events for customers and prospects, fostering positive brand awareness while generating valuable leads for the sales team.
- Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.
- Met with each sales representative on monthly basis to answer questions, resolve issues, and identify new strategies.
Manager, Strategic Accounts
Carlisle Syntec
03.2012 - 01.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Created CRM-based metrics to track sales and relationship growth for long-term relationship cycle of building owner accounts.
- Assumed personal responsibility of managing relationships with key national roofing customers. Improved sales with each.
Education
Bachelor of Arts - Finance
University of Notre Dame
Notre Dame, IN05-1993
Skills
- Relationship management
- Pricing strategy
- Revenue growth
- Territory management
- Account development
- Industry networking
Accomplishments
- Supervised team of 10 staff members in Strategic Accounts.
- Managed more than a dozen rep firms across multiple sales regions
Affiliations
- Member, NRCA Alliance
Timeline
Director of National Accounts
Polyglass, USA
04.2022 - Current
Eastern Sales Manager
Versico Roofing Systems
08.2019 - 04.2022
Eastern Regional Sales Manager
Carlisle Syntec Systems
01.2015 - 03.2017
Manager, Strategic Accounts
Carlisle Syntec
03.2012 - 01.2017
Bachelor of Arts - Finance
University of Notre Dame
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