Kenneth Meganck
Kissimmee,Florida
Summary
Dynamic Operations Manager with a proven track record at Alliance Exposition, excelling in problem-solving and team leadership. Successfully streamlined workflows, enhancing efficiency and reducing turnaround times. Skilled in operations management and fostering client relationships, consistently delivering projects on-time while ensuring compliance with health and safety standards.
Overview
26
26
years of professional experience
Work History
Operations Manager
Alliance Exposition
03.2018 - Current
- Streamlined operational workflows to enhance efficiency and reduce turnaround times.
- Developed and maintained operational budgets, ensuring alignment with strategic goals.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Collaborated with senior leadership to align operational strategies with overall business objectives.
I & D Lead
Czarnowski Exhibit Services
02.2016 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Stagehand
Iatse Local 835
01.2000 - 03.2018
- Collaborated with crew to ensure seamless event execution and adherence to safety protocols.
- Enhanced attendee experience by providing exceptional customer service and addressing inquiries promptly.
- Assisted event organizers with setup and teardown, ensuring a smooth event flow and timely completion.
- Collaborated with fellow convention staff to maintain venue cleanliness, creating a welcoming atmosphere for guests.
- Organized booth spaces for exhibitors, facilitating effective communication between vendors and attendees.
- Delivered exceptional convention experiences for attendees by consistently exceeding expectations in all aspects of event planning and execution.
Request Lead
GES Exposition Services
01.2014 - 02.2016
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Priority Lead
Freeman Decorating
03.2004 - 06.2011
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
GED -
West Side Vo-Tech
Ocoee, FLSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff management
- Client relationships
- Health and safety compliance
- Continuous improvements
Timeline
Operations Manager
Alliance Exposition
03.2018 - Current
I & D Lead
Czarnowski Exhibit Services
02.2016 - 03.2018
Request Lead
GES Exposition Services
01.2014 - 02.2016
Priority Lead
Freeman Decorating
03.2004 - 06.2011
Stagehand
Iatse Local 835
01.2000 - 03.2018
GED -
West Side Vo-Tech