Kenneth Naylor
San Tan Valley,AZ
Summary
Dedicated professional with a strong background in configuring and maintaining security systems, enhancing operational reliability and compliance. Proven success in technical problem-solving and customer service excellence, along with the ability to lead teams and streamline processes for efficiency.
Overview
21
21
years of professional experience
Work History
Systems Specialist II
Climatec,INC
Phoenix, AZ
10.2013 - 11.2023
- Configured and maintained access control and surveillance systems for Arizona State University Police Department, enhancing security oversight.
- Installed, maintained, and programmed life safety, access control, CCTV, and security systems to ensure operational reliability.
- Diagnosed and resolved networking, computer, electrical, and electronic system issues to restore system functionality efficiently.
- Read and interpreted electrical and electronic schematics and diagrams
- Maintained Preventive Maintenance on vehicles and equipment.
- Scheduled repairs bodywork/glass repair on vehicles and equipment.
- Processed parts and warehouse applications
Operations Manager/Bail Enforcement Agent
Betty's Bail Bonds
Chandler, AZ
01.2013 - 12.2018
- Supervised and trained employees, enhancing operational effectiveness in daily operations.
- Implemented quality control procedures to ensure compliance and operational efficiency.
- Coordinated business operations with vendors and service providers to streamline processes.
- Managed bail bond cases from intake to resolution, ensuring compliance with legal requirements.
Correctional Officer II
AZDOC
Florence, Arizona
10.2002 - 06.2012
- Monitored inmate behavior to maintain safety and security within facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Enforced facility rules and regulations consistently among inmates.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Conducted regular inspections of cells and common areas for compliance.
- Documented daily activities and incidents in detailed reports.
- Responded to emergencies, utilizing de-escalation techniques effectively.
- Trained new correctional officers on policies and procedures thoroughly.
- Detected potential threats and quickly defused conflicts.
Education
High School Diploma -
East Valley High
Chandler, AZ05-1993
Skills
- Network diagnostics
- Technical troubleshooting
- Electrical system analysis
- System reliability management
- Preventive maintenance
- System integration
- Customer engagement
- System installation management
- Team leadership
- Customer service excellence
- Emergency response coordination
- Parts and Warehouse Applications
Statement
Dedicated and adaptable professional with extensive experience in technical systems, customer service, operations management, and problem-solving. Recognized for strong leadership, attention to detail, and the ability to quickly learn new processes and technologies. Seeking an opportunity to contribute my skills, expand my knowledge, and add value to an organization committed to excellence, innovation, and growth. U.S. Army veteran.
Timeline
Systems Specialist II
Climatec,INC
10.2013 - 11.2023
Operations Manager/Bail Enforcement Agent
Betty's Bail Bonds
01.2013 - 12.2018
Correctional Officer II
AZDOC
10.2002 - 06.2012
High School Diploma -
East Valley High