Kenneth Pate
Nashville,TN
Summary
Proven Operations Manager with a track record of enhancing team efficiency and performance at Tri-Star Moving. Skilled in operations management and employee relations, I've successfully increased accountability, improved vendor relationships, and boosted employee retention. Expert in fostering a safe, productive work environment, demonstrating exceptional problem-solving and team leadership abilities.
Overview
7
7
years of professional experience
Work History
Operations Manager
Tri-Star Moving
10.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Crew Leader
Two Men And A Truck
10.2017 - 10.2019
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
GED -
Youth Challenge Academy
Hattiesburg Ms 07.2016
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Schedule Management
- Workforce Management
Timeline
Operations Manager
Tri-Star Moving
10.2019 - Current
Crew Leader
Two Men And A Truck
10.2017 - 10.2019
GED -
Youth Challenge Academy
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