Kenneth Pin
Santa Fe,NM
Summary
Seasoned Program Analyst driven to contribute useful information to strategic decision making and program planning with effective analysis for mission driven solutions. Proficient System of Record keeping and offering supervisory experience. Highly organized, efficient and detail-oriented professional.
Overview
10
10
years of professional experience
Work History
Program Analyst
FEMA
03.2023 - Current
- Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Trained team members on new software tools, improving overall productivity and efficiency.
- Identified opportunities for process improvement, resulting in increased operational efficiency across the organization.
- Collaborated with stakeholders to define clear program goals and establish performance metrics.
- Evaluated current processes to develop improvement plans.
Project Manager
State Of New Mexico
10.2021 - 11.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Disaster Recovery Coordinator
North Central New Mexico Council Of Governments
02.2021 - 09.2021
- Guided, oversaw and offered programmatic assistance to staff and maintained currency and compliance with applicable regulations.
- Developed, maintained and implemented plans and procedures associated with successful delivery of disaster response services.
- Collaborated with key stakeholders to develop tailored business continuity strategies that met unique organizational needs.
- Analyzed criterion for grant funding on behalf of local governments for eligibility, needs and function.
Tribal Partnership Specialist
U.S. Census Bureaa
04.2019 - 09.2020
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Facilitate the formation of Complete Count Committees with Tribal Governments and Native American Organizations to further U.S. Census efforts and census counts.
Executive Director
Capacity Builders Inc
02.2018 - 09.2018
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Point of Contact for state and federal funding agencies for evaluation, progress reporting and accountability.
- Supervise a staff; financial, administrative, field project managers and ancillary personnel
Tribal Administrator
Pueblo De Cochiti
05.2016 - 08.2017
- Facilitated open dialogue between tribal leaders and constituents, fostering an environment of transparency and trust among all parties involved.
- Supervised staff performance, providing guidance and support to nurture professional growth and improve overall productivity.
- Strengthened relationships with tribal members by effectively managing communication channels and regularly updating them on initiatives.
- Oversaw critical infrastructure projects from conception through completion, ensuring timely completion within budget constraints while maintaining high-quality standards.
- Navigated complex legal matters pertaining to the tribe, liaising with legal representatives to ensure full compliance with federal regulations.
- Led strategic planning efforts for sustainable economic development, promoting self-sufficiency within the tribal community.
- Supervision of 60 tribal employees in delivering everyday services to the community.
Public Services Director
Pueblo Of Isleta
08.2014 - 08.2015
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and Tribal Council to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Supervision of 80 employees in 6 divisions to deliver day to day services to the tribal community.
Education
Master of Arts - Community And Regional Planning
University of New Mexico
Albuquerque, NM01.2020
Skills
- Strategic Planning
- Claims and claimants process improvement
- Requirements Gathering
- Supervision of staff; teams and small work group
- Knowledge of Management Processes and Supervision; of policy and analytical thinking
- Plan and Prioritize Work Program for Professional Employees
- Strong interpersonal and written communication skills
- Developing and analyzing job aides, work processes and procedures to improve delivery of services
Timeline
Program Analyst
FEMA
03.2023 - Current
Project Manager
State Of New Mexico
10.2021 - 11.2022
Disaster Recovery Coordinator
North Central New Mexico Council Of Governments
02.2021 - 09.2021
Tribal Partnership Specialist
U.S. Census Bureaa
04.2019 - 09.2020
Executive Director
Capacity Builders Inc
02.2018 - 09.2018
Tribal Administrator
Pueblo De Cochiti
05.2016 - 08.2017
Public Services Director
Pueblo Of Isleta
08.2014 - 08.2015
Master of Arts - Community And Regional Planning
University of New Mexico
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