Kenneth Sedlock
Ravenna,OH
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Shipping Team Lead
Astra Products Ltd
01.2017 - Current
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Reduced order processing time by prioritizing tasks and delegating responsibilities to team members effectively.
- Communicated with the shipping manager when a problem arose with an order.
- Improved customer satisfaction with timely deliveries by optimizing routing plans and collaborating with carriers.
Shift Manager
McDonald's
12.2007 - 02.2017
- Cooperated with coworkers to improve customer experience and manage storefront.
- Improved employee morale with regular feedback sessions, fostering positive work environment.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Coordinated project workflows for departments.
Education
Associate of Applied Science - Criminal Justice
National Institute of Technology
Cuyahoga Falls, OH06.2009
Skills
- Customer Relations
- Active Listening
- Critical Thinking
- Computer Proficiency
- Product Knowledge
- Client Relations
- Customer Service
- Feedback collection
Timeline
Shipping Team Lead
Astra Products Ltd
01.2017 - Current
Shift Manager
McDonald's
12.2007 - 02.2017
Associate of Applied Science - Criminal Justice
National Institute of Technology
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