Kenneth Shattuck
Tarzana,CA
Summary
Skilled Behavioral Health Technician with an extensive mental health services background. Supported numerous patients in residential treatment facilities and played a key role in the achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician
Fairview Recovery Services
06.2022 - 01.2024
- Assisted with medication administration and counting and pouring medications.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Behavioral Health Technician
Recovery Unplugged
01.2021 - 06.2022
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Used Kipu to document patient information, progress notes, and treatment plans.
Key Holder
Oat Willie's
07.2021 - 12.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept, mopped floor, and wiped windows and fixtures after closing to maintain an organized and tidy store.
General Technician
Mr. Tire Auto Service Centers
08.2020 - 07.2021
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
- Assisted in inventory management, ordering parts as needed, and maintaining an organized stockroom for easy access during repairs
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
Skills
- Documentation skills
- Conflict Resolution
- Patient Observation
- Group facilitation
- Rounds management
- Substance abuse experience
- Intake Assessment
- Medication Administration
- Heartsaver First Aid/CPR AED
- Emergency Response
- Infection control understanding
- HIPAA Requirements
Timeline
Behavioral Health Technician
Fairview Recovery Services
06.2022 - 01.2024
Key Holder
Oat Willie's
07.2021 - 12.2021
Behavioral Health Technician
Recovery Unplugged
01.2021 - 06.2022
General Technician
Mr. Tire Auto Service Centers
08.2020 - 07.2021
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