KENNETH SMITH
Stockholm,NJ
Summary
Committed to driving sales growth and achieving impactful business results. Developed key skills in fast-paced sales environment, including team leadership, strategic planning, and customer relationship management. Proven ability to drive sales growth and enhance team performance.
Overview
25
25
years of professional experience
Work History
Commerical Laundry Sales Manager
Fowler Laundry Solutions
09.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Senior National Account Manager
Santec
02.2012 - 09.2021
- Spearheaded initiatives aimed at improving overall client experience throughout the entire sales cycle process.
- Increased sales revenue with effective negotiation skills and a focus on understanding customer needs.
- Achieved high customer retention rates by developing strategic account plans and conducting regular business reviews.
- Leveraged industry events for networking purposes, expanding brand awareness among potential clients.
- Identified new market opportunities through comprehensive market research, driving business expansion efforts.
- Mentored junior account managers, fostering professional growth and improved performance across the team.
Route Sales Manager
Auto Chlor
06.2000 - 02.2012
- Drove customer retention rates by consistently delivering exceptional service, fostering trust, and building lasting relationships with key decision-makers at each account.
- Ensured timely delivery of products by coordinating efficient routing schedules and adapting to unexpected changes in daily plans.
- Coached new employees on company standards.
- Managed inventory levels to minimize product waste and maximize profitability, implementing effective ordering strategies based on customer needs.
Education
New York City College of Technology
Brooklyn, NYHigh School Diploma -
High School For Leadership & Public Service
New York, NY06.2000
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales presentations
- Sales strategy development
- Client relationship management
Timeline
Commerical Laundry Sales Manager
Fowler Laundry Solutions
09.2021 - Current
Senior National Account Manager
Santec
02.2012 - 09.2021
Route Sales Manager
Auto Chlor
06.2000 - 02.2012
New York City College of Technology
High School Diploma -
High School For Leadership & Public Service
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