Ken Thompson
Houston
Summary
People-focused operations professional with over seven years of experience supporting HR operations, employee onboarding, payroll coordination, and workplace administration in fast-paced healthcare environments. Experienced coordinating onboarding, maintaining employee records, responding to staff inquiries, and supporting leadership with operational and administrative initiatives. Known for strong organization, confidentiality, and creating a positive employee experience while maintaining operational efficiency.
Overview
6
6
years of professional experience
Work History
Site Operations Coordinator
Post Health Homecare (CommonSpirit Health)
Houston, TX
11.2024 - Current
- Coordinate onboarding activities including orientation scheduling, employee documentation, and first-day logistics.
- Maintain confidential personnel records and ensure timely documentation uploads and retention.
- Respond to employee inquiries related to payroll, onboarding status, and HR documentation.
- Track invoices, supplies, and vendor coordination to support office operations.
- Serve as liaison between leadership, HR, finance, and operational teams.
Intake & Staffing Coordinator
Baylor Scott & White Institute for Rehabilitation
Dallas, TX
05.2023 - 06.2024
- Coordinated onboarding logistics including documentation tracking and orientation scheduling.
- Maintained employee records and conducted file audits for accuracy.
- Managed payroll data and collaborated with finance to resolve discrepancies.
- Responded to employee inquiries regarding schedules and onboarding status.
HIM / Medical Records Specialist
Enhabit Home Health & Hospice
Dallas, TX
04.2022 - 05.2023
- Maintained electronic records systems and conducted documentation audits for compliance.
- Identified and corrected discrepancies to ensure data integrity.
Referral Specialist
AIM Specialty Health
Houston, TX
03.2021 - 02.2022
- Processed referrals and authorization requests with detailed documentation and policy adherence.
- Coordinated communication between providers, health plans, and internal teams.
Benefits Coordinator
Pacific Dental Services
Houston, TX
12.2019 - 07.2020
- Supported benefits administration and employee record updates.
- Responded to employee questions regarding eligibility and documentation.
Education
Bachelor of Science - Multidisciplinary Studies
Stephen F. Austin State University
Associate of Arts - Speech Communication
Lone Star College
Skills
- Employee Onboarding & Orientation
- HR Administration & Employee Support
- Employee Engagement & Workplace Culture
- Payroll & Timekeeping Systems (Kronos, PeopleSoft)
- HRIS / ATS Systems
- Vendor Coordination & Office Operations
- Invoice Processing & Expense Tracking
- Records Management & Compliance Documentation
- Internal Communication & Cross-Department Coordination
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
Timeline
Site Operations Coordinator
Post Health Homecare (CommonSpirit Health)
11.2024 - Current
Intake & Staffing Coordinator
Baylor Scott & White Institute for Rehabilitation
05.2023 - 06.2024
HIM / Medical Records Specialist
Enhabit Home Health & Hospice
04.2022 - 05.2023
Referral Specialist
AIM Specialty Health
03.2021 - 02.2022
Benefits Coordinator
Pacific Dental Services
12.2019 - 07.2020
Associate of Arts - Speech Communication
Lone Star College
Bachelor of Science - Multidisciplinary Studies
Stephen F. Austin State University