Melanie Gomez
Long Beach,CA
Summary
Supervisor with over three years of leadership experience, skilled in fostering communication and motivating teams to achieve organizational goals. Proficient in full-cycle recruitment, onboarding, compliance, project management, and financial analysis, ensuring effective solutions in diverse roles. Recognized for strong organizational skills and adaptability in dynamic environments, consistently creating productive workplaces. Committed to leveraging leadership and operational expertise to drive business growth and pursue continuous professional development.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
Orientation Coordinator/ Recruiter
IStaffing
La Habra, California
07.2025 - Current
- Manage the full recruitment process by sourcing, screening, and interviewing candidates to match client needs.
- Collaborate closely with hiring managers and department leads to forecast staffing needs, and place qualified candidates efficiently.
- Conduct orientation and onboarding sessions for 60–150 new associates weekly, ensuring all paperwork, safety training, and compliance documents are completed accurately.
- Create a welcoming environment for new hires by explaining company policies, procedures, workplace expectations, and safety protocols clearly and supportively.
- Assist in developing streamlined onboarding materials and checklists to improve consistency and efficiency across job sites.
- Maintain and update employee records through detailed data entry, ensuring all information remains confidential and current.
- Track, document, and report workplace incidents, injuries, and near misses to ensure compliance with safety regulations.
- Resolve scheduling conflicts, and assist employees with questions about timecards, payroll, and benefits.
- Recognized by management for professionalism, strong organization, and the ability to adapt quickly in fast-paced, staffing, and safety-focused environments.
Food Service Supervisor
Integrated Support Solutions Inc
Long Beach, California
07.2024 - 05.2025
- Assist with overseeing the daily operations of coffee and beverage, retail, and food services.
- Supervised daily food service operations, ensuring compliance with health and safety standards.
- Consistently maintain high levels of cleanliness, organization, storage, and sanitation for food and beverage products to ensure quality.
- I processed payments using point-of-sale systems accurately and efficiently.
- I communicated with various departments within the school, including facilities, the warehouse, the executive suite, IT, and others, as necessary.
- I was responsible for overseeing the balancing of cash registers, reconciling transactions, and depositing the establishment's earnings into the bank.
- The system maintains confidentiality, preserving restrictions on access and disclosure, including means for protecting staff's personal privacy and the company's proprietary information.
- Assist in the ordering and management of food stock and supplies.
- I assisted with catering, including, but not limited to, cold food prep, delivery, and cleanup, as assigned.
- Coordinated staff scheduling to maintain optimal coverage during peak hours and adjusted shifts based on business volume to ensure smooth operations.
- I was responsible for of recruiting, hiring, and training new team members while conducting ongoing employee training sessions to ensure consistent performance, adherence to company standards, and exceptional customer service.
- I responded to customer service issues with urgency and professionalism, addressing both student and staff needs while maintaining strong communication with school administrators to ensure client satisfaction and operational success.
- I handle department maintenance requests, campus access requests, and email requests, and coordinate any facilities-related matters.
- Entered and maintained accurate records for sales, inventory, and employee information, ensuring data integrity to support smooth operations and informed decision-making.
- I have maintained up-to-date knowledge of new technologies related to social media marketing.
Site Supervisor
Genuine Foods
Long Beach, California
10.2023 - 07.2024
- Conduct preliminary screening interviews to identify and evaluate qualified candidates.
- Interview prospective employees to assess skills, experience, and overall fit for the organization.
- Provided technical support in developing internal control systems relevant to cash management processes.
- Maintain and enforce policies and procedures related to cash management, ensuring compliance and accuracy.
- Create purchase orders according to customer requirements and specifications.
- Coordinate with vendors to monitor the status of shipments and ensure timely delivery of purchased items.
- Track and manage retail inventory levels, placing orders as necessary to maintain optimal stock.
- Oversee daily departmental operations, including personnel management, budgeting, and scheduling.
- Collaborate with other departments to ensure a smooth workflow and effective communication across teams.
- Inspect work areas for potential hazards, and maintain a safe, clean, and organized environment.
- Review Safety Data Sheets (SDS) for chemicals used in the workplace, and ensure safe handling and compliance with regulations.
Department Supervisor
Barnes & Noble Education
Long Beach, California
08.2022 - 10.2023
- Processed customer transactions accurately and efficiently, minimizing wait times, and enhancing the overall customer experience.
- Assessed customer financial needs, built trust, and identified opportunities to provide tailored solutions, driving high-quality service.
- Stocked supplies for customers, and maintained the teller station to ensure smooth daily operations.
- Handled returns and exchanges in compliance with company policies, resolving issues promptly and professionally.
- Greeted customers warmly upon arrival, delivering friendly, and attentive service to foster positive interactions.
- Coordinated inventory management, optimizing stock levels, and reducing waste.
- Collaborated with management to implement operational improvements and efficiencies.
Crew Member
McDonald's
Bellflower, California
08.2020 - 08.2021
- Operated the cash register for cash and credit card transactions with a high level of accuracy.
- Worked a flexible schedule, including extra shifts, to meet business needs and support team coverage.
- Assisted customers with purchases, locating items, and enrolling in reward programs, delivering friendly and knowledgeable service.
- Promoted customer loyalty and consistent sales by providing attentive service and product guidance.
- Answered questions regarding store policies and addressed customer concerns promptly and professionally.
- Collaborated closely with the shift manager to resolve issues and handle customer service challenges.
- Replenished sales floor merchandise and organized shelves, racks, and bins to maintain an appealing and organized store environment.
Education
High School Diploma -
Paramount High School
Paramount, CA06-2022
Hospitality Management and Communication
Long Beach City College
Long Beach, CASkills
- Full-Cycle Recruitment & Candidate Sourcing
- Employee Onboarding & Orientation
- HR Compliance & Documentation
- Training & Development
- Workforce Planning & Staffing Forecasts
- Data Entry & Record Management
- Safety Protocols & Incident Reporting
- Conflict Resolution & Employee Support
- Payroll, Benefits, and Scheduling Assistance
- Customer Service & Relationship Building
- Inventory Management & Transaction Processing
- Strong Organizational & Multitasking Abilities
- Adaptability in Fast-Paced Environments
- Professional Communication & Team Collaboration
Languages
Spanish
Professional
Certification
CPR and First Aid certified
References
References available upon request.
Timeline
Orientation Coordinator/ Recruiter
IStaffing
07.2025 - Current
Food Service Supervisor
Integrated Support Solutions Inc
07.2024 - 05.2025
Site Supervisor
Genuine Foods
10.2023 - 07.2024
Department Supervisor
Barnes & Noble Education
08.2022 - 10.2023
Crew Member
McDonald's
08.2020 - 08.2021
High School Diploma -
Paramount High School
Hospitality Management and Communication
Long Beach City College