Dynamic District Training Store Manager at Family Dollar with expertise in inventory management and employee onboarding. Proven track record of enhancing customer service standards and negotiating favorable contracts, resulting in increased revenue. Skilled in budget management and performance evaluation, fostering a high-performing team culture that drives success.
Overview
2026
2026
years of professional experience
Work History
Construction Superintendent
Pulice Construction Inc
Houston
03.2017 - Current
Monitored inventory levels and placed orders as needed to maintain adequate stock levels.
Analyzed market trends to identify potential opportunities for increased revenue or cost savings.
Performed periodic audits of store operations to ensure compliance with safety regulations.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Analyzed customer feedback surveys to identify areas of improvement within the store environment.
Recruited, hired, trained and supervised a team of up to 20 store personnel.
Negotiated contracts with vendors to secure favorable terms and pricing.
Provided ongoing coaching and feedback to improve job performance.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Created and managed budgets for travel, training, and team-building activities.
Assigned work and monitored performance of project personnel.
Resolved customer inquiries and complaints requiring management-level escalation.
Produced thorough, accurate and timely reports of project activities.
Evaluated customer service standards on a regular basis and took corrective action when needed.
Directed the daily operations of the store, including opening and closing procedures, cash handling.
Reviewed completed work to verify consistency, quality, and conformance.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Delegated work to staff, setting priorities and goals.
Resolved customer complaints in a timely manner and escalated issues when necessary.
Proposed or approved modifications to project plans.
Maintained accurate records of employee attendance, training sessions and certifications.
Ensured that all store policies and procedures were followed by team members.
Managed daily construction site operations and workflow efficiency.
Coordinated subcontractors to ensure project timelines were met.
Enforced safety protocols to maintain a secure work environment.
Reviewed project plans and specifications for clarity and accuracy.
Supervised on-site staff, providing guidance and support as needed.
Conducted regular site inspections to ensure compliance with regulations.
Facilitated communication between clients, vendors, and project stakeholders.
Resolved conflicts among team members to maintain a productive atmosphere.
Worked closely with architects, engineers, surveyors, inspectors, owners representatives or others involved in the construction process as needed.
Monitored labor productivity levels to maximize efficiency while maintaining quality standards.
Coordinated material deliveries with suppliers to maintain an uninterrupted flow of materials to the job site.
Construction Manager
Dragados USA 8465 Merchants Way
South Houston
2009 - 01.2016
Oversaw project timelines and schedules for multiple construction projects.
Managed subcontractor performance and compliance with safety regulations.
Conducted site inspections to ensure quality control and safety standards.
Eliminated project lags by organizing work-in-progress and delegating tasks.
Established and enforced procedures and work standards, promoting team performance and safety.
Allocated material and labor resources to promote on-time and under-budget project completion.
Read and interpreted drawings and assessed construction against plans.
Delegated work to staff, setting priorities and goals.
Trained and monitored employees to teach daily tasks and improve performance.
Monitored changes in scope or design, managing any necessary contract adjustments.
Coordinated with legal teams to ensure all contracts, permits, and licenses were in place before project commencement.
Negotiated with suppliers and vendors to procure materials and equipment at cost-effective rates.
Developed and maintained comprehensive project budgets, tracking expenditures against financial forecasts.
Ensured adherence to local building ordinances by reviewing plans prior to beginning work on each project.
Naval Officer
USNavy Fleet Support Logistics Squadron Five Three
Ft. Washington
01.2001 - 07.2009
Prepared medications as prescribed by physicians and administered them to patients.
Immobilized patients for transport using backboard or other spinal mobilization.
Performed medical duties for preventive and unscheduled care by conducting lab work, x-rays, phlebotomy and IV fluid administration.
Participated in continuing education courses to stay abreast of advances in medicine.
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
Performed CPR and used defibrillator on cardiac patients.
Performed eye exams, dental inspections and physical exams to promote full-body health.
Established strong relationships with other healthcare professionals.
Responded immediately to emergency calls to confirm best possible treatment.
Cleaned medical tools regularly to comply with sanitary guidelines.
Assisted physicians in the diagnosis, treatment and management of patient care.
Education
Bachelor of Science - Business Management
University of Arkansas
Fayetteville, AR
04-2012
Skills
Employee Onboarding Facilitation
Inventory management
Customer service
Work Performance Evaluation
Budget management
Contract negotiation
Timeline
Construction Superintendent
Pulice Construction Inc
03.2017 - Current
Naval Officer
USNavy Fleet Support Logistics Squadron Five Three