Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Work History
Store Manager
Jiffy Lube | 2025 - Current
Supervised daily operations, ensuring adherence to company policies and safety standards.
Trained and mentored staff on customer service protocols and technical procedures.
Managed inventory levels using point-of-sale systems to optimize stock availability.
Implemented process improvements that enhanced service efficiency and reduced wait times.
Conducted regular performance evaluations, providing constructive feedback to team members.
Assistant Manager
3 Years 2 Months
Express Oil Change & Tire Engineers | 06.2023 - Current
Supervised daily operations to ensure efficient service delivery and customer satisfaction.
Implemented inventory management techniques to optimize stock levels and reduce waste.
Trained staff on operational procedures, enhancing team performance and service quality.
Security Officer
1 Year 7 Months
Tupelo High School | 10.2021 - 05.2023
Monitored premises to ensure safety and security of students and staff.
Responded promptly to emergency situations, coordinating with local authorities as needed.
Supervisor Over Patrol
1 Year 4 Months
Coffeeville Police Department | 06.2021 - 10.2022
Oversaw daily operations to ensure compliance with departmental policies and procedures.
Developed and implemented training programs to enhance team performance and operational efficiency.
Patrol Officer
2 Years 4 Months
Sardis Police Department | 12.2018 - 04.2021
Conducted routine patrols to ensure community safety and enforce local laws.
Responded promptly to emergency calls and incidents, providing immediate assistance.
Mechanic/Tire Tech
3 Years 9 Months
Castrol Premium Lube Express | 03.2015 - 12.2018
Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
Conducted routine maintenance services, enhancing customer satisfaction and vehicle reliability.
Produce Clerk/Cashier ,bagger
1 Year 10 Months
Kroger | 08.2012 - 06.2014
Managed inventory levels to ensure product availability and minimize waste.
Assisted customers in locating produce items and provided product knowledge.
Maintained cleanliness and organization of produce displays for optimal presentation.
Education
Law Enforcement - Police Academy
North Mississippi Law Enforcement Training Academy | Tupelo, MS | 10.2019
High school or equivalent
Oxford High School | Oxford, MS | 05.2014
Automotive Technology - 2 years
Oxford and Lafayette Technology | Oxford, MS | 05.2012
Skills
Microsoft Word (8 years)
Conflict management
Law enforcement
Word Processing
Heavy lifting
Typing (8 years)
Security
Leadership
Customer service
Multitasking and organization
Store opening and closing
Inventory management
Timeline
Assistant Manager
Express Oil Change & Tire Engineers
06.2023 - CurrentRead More
Security Officer
Tupelo High School
10.2021 - 05.2023Read More
Supervisor Over Patrol
Coffeeville Police Department
06.2021 - 10.2022Read More
Patrol Officer
Sardis Police Department
12.2018 - 04.2021Read More
Mechanic/Tire Tech
Castrol Premium Lube Express
03.2015 - 12.2018Read More
Produce Clerk/Cashier ,bagger
Kroger
08.2012 - 06.2014Read More
Oxford and Lafayette Technology
Automotive Technology from 2 years
Read More
Oxford High School
High school or equivalent
Read More
North Mississippi Law Enforcement Training Academy