Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Kenneth Villa

Los Angeles,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

VP, Senior Mortgage Consultant

Union Bank
11.1998 - 10.2024
  • Identify, develop, and maintain quality business relationships with Sr Relationship Officers and Private Bankers for new mortgage lending opportunities.
  • Conduct interviews with prospective clients in order to analyze financial and credit data, determine customer financing objectives, advise on products/pricing/guidelines.
  • Maintain required certifications and keep up-to-date with new underwriting policies to accomplish clients’ goals.
  • Top 10 mortgage sales while servicing over 10 banking offices.
  • Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Founded performance- and merit-based evaluation system to assess staff performance.

SR Home Lending Advisor

Chase Bank
10.2018 - 12.2019
  • Developed strong relationships with customers through high levels of customer service.
  • Coordinated closely with other departments such as marketing, sales, and operations to achieve organizational objectives.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Explained very technical financial information to applicants in easy to understand language.
  • Participated in ongoing professional development programs to stay current on best practices in lending.
  • Researched and updated industry knowledge on changing legislation and regulations.
  • Provided exceptional customer service through prompt responses to inquiries and timely resolution of issues.

Education

Bachelor of Science in Management Information Services -

California State University, Long Beach
Los Angeles
05.2012

Skills

  • Risk Management
  • Change Management
  • Leadership and People Development
  • Data Analysis
  • Innovative and Visionary
  • Resource Allocation

References

References available upon request

Languages

Tagalog
Native or Bilingual

Timeline

SR Home Lending Advisor

Chase Bank
10.2018 - 12.2019

VP, Senior Mortgage Consultant

Union Bank
11.1998 - 10.2024

Bachelor of Science in Management Information Services -

California State University, Long Beach

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Kenneth Villa