Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Kenneth Vindas Arias

San Jose

Summary

Responsible person, dynamic, honest, capable of working as a team and under pressure, with skills to discover, with work commitment and loyalty to the organization.

I have the ability to quickly learn new processes and start up what I have acquired, I like innovation and I am willing to change a position within an organization that allows me to develop solutions to the needs of the company, with a view to continuous improvement and excellence in work, where the challenges are great, and can increase my knowledge in various areas.

Overview

12
12
years of professional experience

Work History

Advertiser Support, Amazon CR

Amazon.com
07.2021 - Current

Advertising roles with DSP training skill

-Mentoring program.

-In charge of leadership of team when manager is out of office.

-Top performer on multiple times.

-Part of Pilot for tool launches, with recognitions for work done.

Seller Support NA

Amazon.com
04.2021 - 07.2021

Seller support associate, trained in merchant and FBA support.

Costumer Service

Amazon Costa Rica
09.2020 - 04.2021

Costumer service agent

Night Auditor Manager

Hotel Hilton Garden Inn La Sabana
04.2019 - 03.2020

-Making sure all payments were done correctly and no possible frauds were made on the day by day basis.

Front Desk Manager

Hotel Best Western Irazú In San José
02.2018 - 11.2018

-Hiring interviews and selection for possible candidates

-In charge of the management of 3 departments with a total of 22 people in charge.

-Handle coordination of schedules for each department

-Monthly evaluation of personal for performance.

Seller Support Agent in Amazon Spain

Amazon Costa Rica
03.2017 - 02.2018

Agent trained on Brand registry, catalog and merchant support.

Front Desk Manager and Operations Coordinator

Hotel Sleep Inn Paseo Las Damas San José
10.2015 - 02.2017

-Hiring interviews and selection for possible candidates to hire.

-In charge of 2 departments and a total of a personal of 18.

Night Auditor Manager.

Hotel Wyndham San José Herradura
01.2012 - 10.2015

-Making sure all payments were done correctly and no possible frauds were made on the day by day billing.

Education

Bachelor Degree, Hotel Management & Administration - Business Administration And Management

Universidad Internacional San Isidro Labrador.
San Isidro Del General, Perez Zeledon, San Jose
02.2013

High School Diploma -

High School Liceo Nocturno De Pérez Zeledón
Pérez Zeledón, San Jose, CR
11.2009

Middle School -

Greco Middle School
Tampa, FL
01.2005

Elementary School -

Temple Terrace Elementary School
Tampa, FL
01.2003

Skills

    Active Listening Communication Conflict Resolution Critical Thinking Customer Service Decision Making Management Skills Leadership Problem-solving Teamwork People skills Active listener

Languages

Portuguese
Limited Working
English
Full Professional

Additional Information

OFFICE TOOLS

- Word

- Powerpoint

- Excel


Timeline

Advertiser Support, Amazon CR

Amazon.com
07.2021 - Current

Seller Support NA

Amazon.com
04.2021 - 07.2021

Costumer Service

Amazon Costa Rica
09.2020 - 04.2021

Night Auditor Manager

Hotel Hilton Garden Inn La Sabana
04.2019 - 03.2020

Front Desk Manager

Hotel Best Western Irazú In San José
02.2018 - 11.2018

Seller Support Agent in Amazon Spain

Amazon Costa Rica
03.2017 - 02.2018

Front Desk Manager and Operations Coordinator

Hotel Sleep Inn Paseo Las Damas San José
10.2015 - 02.2017

Night Auditor Manager.

Hotel Wyndham San José Herradura
01.2012 - 10.2015

Bachelor Degree, Hotel Management & Administration - Business Administration And Management

Universidad Internacional San Isidro Labrador.

High School Diploma -

High School Liceo Nocturno De Pérez Zeledón

Middle School -

Greco Middle School

Elementary School -

Temple Terrace Elementary School
Kenneth Vindas Arias