Kenneth White
Taylor,MI
Summary
Results-driven manager offering 20+ years of indusrtial experience.Detail-oriented with the ability to keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
23
23
years of professional experience
Work History
Department Manager
Crown industrial services
Ypsilanti , MI
04.2011 - Current
- Responded to customer concerns efficiently, accurately and with detailed information.
- Established and managed effective controls for labor and inventory costs.
- Assessed employee schedules for effectiveness and approved all timesheets.
- Trained and mentored up to 17 new employees each quarter.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Supervisor of Operations
Quality plus
Ypsilanti , MI
12.2001 - 04.2011
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Education
High School Diploma -
Ypsilanti
Ypsilanti, MI06.2001
Some College (No Degree) - Criminal Justice
Washtenaw Community College
Ann Arbor, MISkills
- Vendor management
- Supply and inventory management
- Order processing
- QC
- Departmental activities
- Training and mentoring
- Supervisor
- Department Head
- Staff development
Timeline
Department Manager
Crown industrial services
04.2011 - Current
Supervisor of Operations
Quality plus
12.2001 - 04.2011
High School Diploma -
Ypsilanti
Some College (No Degree) - Criminal Justice
Washtenaw Community College