KENNETH W. JOHNSON, II
Tampa,US
Summary
Results-driven Senior Implementation Delivery Manager with extensive experience at ADP, Inc., overseeing cross-functional teams and managing projects valued at over $1M annually. Demonstrates expertise in budgeting and resource management while fostering collaboration to drive innovation and exceed financial objectives. A PMP-certified professional recognized for enhancing client satisfaction and operational efficiency through effective project coordination.
Overview
28
28
years of professional experience
Work History
Senior Implementation Delivery Manager
ADP, Inc
Alpharetta, USA
06.2015 - Current
- Currently manage a team of 13 HCM cross-functional associates including HR, Payroll and Time resources
- Assess and direct associate development opportunities utilizing associate strengths within the StandOut framework
- Manage a portfolio of Vantage HCM and Workforce Manager deals worth over $1-2M to the business each year
- Assist in the SIG (Simplify, Innovate, Grow) Initiative by participating in internal initiatives and driving team associates to find more efficient ways to increase productivity while providing value to the client
Implementation Manager, ADP Talent Solutions
ADP, LLC
Alpharetta, USA
02.2013 - 06.2015
- Managed a high-performing virtual team to meet 100% of their financial goals for the second half of fiscal year 2014, based on forecast from January-June, 2014
- This included bringing in additional revenue for the ADP Recruiting Management team by cross-training and providing resources to the Talent organization
- Successfully managed the change and transition from a CSOD-specific implementation team to a cross-trained team that included ADP Talent
- This also involved transitioning current team members to other teams for ADP Recruiting and streamlining the training process
- Initiated and sponsored the ADP Talent Kaizen whose mission was to drive efficiencies and provide a better client experience throughout the organization by streamlining the ADP Talent setup process and ongoing support
Project Manager
ADP, Inc.
Alpharetta, USA
03.2006 - 02.2013
- Collaborated with cross-functional teams to manage project schedules and plans
- Delivered status reports to stakeholders for budgeting and planning purposes
- Monitored costs, timescales and resources used to achieve project goals
- Monitored team progress and enforced deadlines
- Drafted project plans and worked collaboratively with clients for on-time quality-driven projects
Senior Consultant
AG Consulting (An ADP Company)
Alpharetta, USA
01.2000 - 03.2006
- Collaborated with cross-functional team members to deliver quality projects utilizing consultative skills and providing the appropriate HR solution for our clients
HRizon Key Account Manager
ADP, Inc.
Alpharetta, USA
07.1997 - 01.2000
- Worked as a senior client services representative with an account base of over 200 clients; handled tips, tip reporting, restaurant payrolls, general ledger, management reports, special calculations, benefit accruals, AutoPay support, and AutoLink and CSS HRizon support
- Transferred into ADP Professional Services division as a Senior Consultant in Implementation
Education
Master of Arts - Business Administration
Saint Leo University
Saint Leo, Florida, US01.2016
Bachelor of Arts - Business Administration
Saint Leo University
Saint Leo, Florida, US01.2014
Skills
- PMP Certification
- Budgeting and resource management
- Project Tracking
- Performance criteria tracking
- Forecasting Specialist
- Collaborative
- Issue resolution
- Cross-functional coordination
- Delivery management
- Team supervision
Phone
cell, 267-246-5832
Timeline
Senior Implementation Delivery Manager
ADP, Inc
06.2015 - Current
Implementation Manager, ADP Talent Solutions
ADP, LLC
02.2013 - 06.2015
Project Manager
ADP, Inc.
03.2006 - 02.2013
Senior Consultant
AG Consulting (An ADP Company)
01.2000 - 03.2006
HRizon Key Account Manager
ADP, Inc.
07.1997 - 01.2000
Master of Arts - Business Administration
Saint Leo University
Bachelor of Arts - Business Administration
Saint Leo University
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