Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kenneth Charles Stroud

Hoffman Estates,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bank teller position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Merchandise and General Operations Manager

Dollar Tree
Hoffman Estates, IL
01.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Balance tills and count safe while making our nightly deposits handling large sums of money at a time.

Warehouse Forklift Operator

Global CFS
Elk Grove Village, IL
09.2023 - 01.2024
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded materials and goods at designated locations for best project availability.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Reduced product damage by performing routine forklift maintenance and safety checks.

Delivery Driver and Cashier/pic

Jimmy John’s
Hoffman Estates, IL
05.2023 - 09.2023
  • Made effective use of our pos system handling cash and making orders in a timely manner
  • Making and delivering orders
  • As a pic I would have to handle cash and balance our drawers and make nightly deposits
  • Keep a clean work environment to osha regulations

Retail Sales Associate Cashier

Dollar Tree
Hoffman Estates, IL
10.2022 - 04.2023
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Assisted customers by answering questions and fulfilling requests.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.

Education

Highschool Diploma -

Barrington High School
Barrington, IL
05.2023

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Employee relations and conflict resolution
  • Staff Training
  • Staff Management
  • Inventory Management
  • Management
  • Client Relationships
  • Health and safety compliance
  • Cash handling

Accomplishments

With myself and my staff working together My store won top gun in our district being a top 3 store in customer satisfaction and sales.

Timeline

Merchandise and General Operations Manager

Dollar Tree
01.2024 - Current

Warehouse Forklift Operator

Global CFS
09.2023 - 01.2024

Delivery Driver and Cashier/pic

Jimmy John’s
05.2023 - 09.2023

Retail Sales Associate Cashier

Dollar Tree
10.2022 - 04.2023

Highschool Diploma -

Barrington High School
Kenneth Charles Stroud