Kenneth Alan Cochran
Winthrop,MA
Summary
Dynamic training and operations supervisor with a proven track record at Eversource Energy, leveraging Lean Six Sigma methodologies to enhance training efficiency. Expert in quality assurance and electronics maintenance, driving significant improvements in operational reliability while fostering strong team collaboration and customer relationships.
Overview
22
22
years of professional experience
5
5
Certifications
Work History
SUPERVISOR, SYSTEM OPERATIONS TRAINING
Eversource Energy
01.2021 - Current
- Plan, develop, schedule, and present performance-based training for 4 control rooms comprising over 80 personnel ensuring safe & reliable electric system operations
- Conduct training program activities consistent with the Systematic Approach to Training, adult learning principles and training program policies and procedures
- Coordinate across organizations for in-person and computer-based training products to ensure timely development and implementation
- Evaluate procedures, practices, regulatory changes, industry standards and customer requests ensuring change management needs are met
- Evaluate and recommend vendor provided training content and services to improve the student experience
- Manage and utilize learning management software such as Canvas and QTD to improve department efficiency
- Provide technical, advisory, and operational expertise to large scale utility projects, including an award-winning Battery Energy Storage System project and an Oracle OMS Upgrade
- Leverage technical expertise, meeting with engineers and programmers, translating needs and capabilities to system operators for feedback to design and development teams for product improvement
- Assists operations management in the coordination of timely & efficient response to system emergencies
- Participate in event review and incident analyses as a subject matter expert providing focused corrective actions and a feedback training loop
- Operational expert on control and coordination systems including OMS/NMS, eECS SCADA, Citrix, ARCOS, CalAmp, AEROS and PI Vision to facilitate engineering / operational interface to control rooms
FIELD SERVICE ENGINEER III
Lutron Services Co, Inc.
05.2019 - 12.2020
- Programmed, troubleshot, and repaired complex electrical systems to maintain customer productivity
- Primary point of contact for the customer as the preferred engineer for MIT, Royal Bank of Scotland, and Bridgewater Associates, resulting in consistent positive customer relationships
- Conducted training sessions at all levels of customer organizations
- Project managed across multiple organizations resulting in completion deadlines on schedule and under budget for over 200 projects
- Manufacturer specification quality control verification expert ensuring customer requirements met
- Utilized IT skill sets including server setup, wireless/wired network setup, software management, SQL database management, BACnet integration, remote desktop protocols, database administration, proprietary software management, IIS, and root directory modification to ensure product reliability as well as effective integration with other hardware/software systems
- Solidified customer relationships driving the sale of over $3 million in upgrades and service contracts during the 2020 Pandemic
LEADING CHIEF PETTY OFFICER (department manager)
US Navy
10.2013 - 04.2019
- Managed nuclear power plant operations, training, qualifications, and maintenance programs on multiple platforms
- Supervised and led troubleshooting operations on various systems including electrical generation, reactor monitoring, navigation, sonar, atmosphere control and ship control systems
- Experienced program manager, planned and coordinated complex work schedules and evolutions, ensuring complete compliance with requirements
- Managed over 185 people as a department manager
- Including responsibilities such as pay corrections, leave management, health care, benefits counseling, and record keeping
- Expanded methods for process evaluation and improvement resulting in a significant reduction in process issues
- Directed complex operations with over 60 people working in 3 shifts to complete overhauls, repairs and refits on time including safely defueling a nuclear submarine
- Managed quality control and quality assurance programs ensuring accurate completion of maintenance
INSTRUCTOR
US Navy
10.2010 - 10.2013
- Certified instructor for Electronic Fundamentals, Digital Micro-processing Fundamentals and Military training areas of study
- Conducted evaluations of peers and junior instructors training in a variety of environments, providing critical evaluation and feedback to improve performance
- As Division Commander managed day to day scheduling, human resource needs, and performance counseling for 60 personnel on a continuous basis for a stable workforce
- As the Department Director managed 13 direct reports, 26 second level and 700 third level reports
NUCLEAR REACTOR OPERATOR
US Navy
10.2003 - 10.2010
- Supervised, operated, and maintained Naval Nuclear Reactors and associated electronics and systems
- Performed unique and complex maintenance procedures as the lead technician for reliable operations
- Ensured quality assurance and cleanliness controls were maintained on nuclear propulsion plant fluids and mechanical systems for safe, reliable operations
Education
BS - Nuclear Engineering Technology
Thomas Edison State University
Trenton, NJ10-2026
Some College (No Degree) - Nuclear Reactor Operations
Naval Nuclear Power School
Charleston, SCSkills
- Public Speaking
- Quality assurance inspection
- Electronics maintenance supervision
- Physical capability (50 lbs)
- Network administration
- Software installation
- Process improvement
Certification
- Lean Six Sigma Green Belt (2025)
- Microsoft PowerPoint Associate (2025)
- OSHA-10 (2019)
- Master Training Specialist (2013)
- Quality Assurance Inspector (2010)
Timeline
SUPERVISOR, SYSTEM OPERATIONS TRAINING
Eversource Energy
01.2021 - Current
FIELD SERVICE ENGINEER III
Lutron Services Co, Inc.
05.2019 - 12.2020
LEADING CHIEF PETTY OFFICER (department manager)
US Navy
10.2013 - 04.2019
INSTRUCTOR
US Navy
10.2010 - 10.2013
NUCLEAR REACTOR OPERATOR
US Navy
10.2003 - 10.2010
BS - Nuclear Engineering Technology
Thomas Edison State University
Some College (No Degree) - Nuclear Reactor Operations
Naval Nuclear Power School
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