Word Processing and Desktop Publishing Tools
Dependable administrative specialist serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts. Provides superior support for patients in need of reliable information for various administrative healthcare services. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Appointment Scheduling
Word Processing and Desktop Publishing Tools
Communication Tools
Spreadsheets
Databases