Cami Liebergen
Green Bay,WI
Summary
Detail-oriented Healthcare Registration Professional with over 9 years of experience in patient intake, insurance verification, and EHR charting. Expertise in coordinating patient flow, managing admissions, and ensuring HIPAA compliance. Committed to maintaining accurate records and facilitating clear communication among patients, families, and care teams.
Overview
13
13
years of professional experience
Work History
Patient Administration Specialist
Bellin Hospital
Green Bay, Wisconsin
12.2024 - Current
- Coordinated patient registration and admissions using Bellin Hospital scheduling systems.
- Verified insurance coverage and demographic details for Bellin patient records.
- Explained admission paperwork and hospital procedures to patients and families.
- Maintained accurate electronic charts and confidential patient administration files.
Lead Patient Service Representative
Prevea Health Clinic
Green Bay, Wisconsin
11.2017 - 12.2024
- Trained patient service staff on clinic registration and scheduling workflows at Prevea Health.
- Managed front desk check-in, demographic updates, and patient chart verification.
- Coordinated appointment scheduling across providers, departments, and specialty care services.
- Verified insurance coverage and collected patient information for clinic visits.
- Resolved patient questions with clear guidance and professional phone support.
- Maintained accurate medical records by filing and retrieving documents from the electronic health record system.
- Developed and maintained positive relationships with physicians, nurses, vendors and other members of the healthcare team.
Direct Support Professional
Paragon Community Services
Green Bay, Wisconsin
02.2014 - 11.2017
- Administered medication according to care plans and agency procedures
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Supported individuals with daily living tasks at Paragon Community Services
- Monitored safety during home visits and community outings
- Documented service notes and behavior reports in client records
- Communicated with families and care teams about client needs
- Provided transportation for clients to appointments and community activities to appointments, activities, and community programs
Education
High School Diploma -
Southwest High School
Green Bay, WI06-2012
Skills
- Patient registration
- Admissions processing
- Insurance verification
- EHR charting
- Appointment scheduling
- Medical records management
- Patient intake
- Front desk operations
- HIPAA compliance
- Data entry proficiency
- Medical terminology knowledge
- Patient care
- Customer service
- Team collaboration
- Attention to detail
- Adaptability and flexibility
- Patient education
Timeline
Patient Administration Specialist
Bellin Hospital
12.2024 - Current
Lead Patient Service Representative
Prevea Health Clinic
11.2017 - 12.2024
Direct Support Professional
Paragon Community Services
02.2014 - 11.2017
High School Diploma -
Southwest High School