Summary
Overview
Work History
Education
Skills
Timeline
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Kenniah Mack

Kenniah Mack

Entry-Level IT Professional
Jacksonville,FL

Summary

Motivated IT student with a strong foundation in cybersecurity, hardware, and network configuration. Currently pursuing an associate degree in IT and Cybersecurity, with hands-on experience through coursework in data forensics, network fundamentals, and computer hacking. Adept at problem-solving, paying attention to detail, and finding efficient, reliable solutions. Seeking an entry-level role to apply technical knowledge in a professional setting and continue building my skills.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Amazon
11.2023 - 01.2024
  • Operated and maintained equipment, ensuring efficiency and safety standards were met.
    • Demonstrated technical aptitude through managing tools and machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Worked safely around moving machinery.
  • Consistently lifted materials weighing as much as 75 pounds.

Certified Nursing Assistant

Baptist Medical Center Beaches
06.2023 - 12.2023

• Delivered high-quality patient care with a focus on precision, safety, and protocol adherence.
• Developed critical thinking and problem-solving skills in high-pressure situations, transferable to IT troubleshooting environments.

Human Resources Intern

JEA
05.2020 - 07.2020

Assisted with administrative tasks, developed strong communication and organizational skills.
• Collaborated with teams, enhancing problem-solving abilities in managing personnel tasks.

  • Updated and maintained employee records to respond quickly to requests for information.

Education

Associate of Science - Computer And Information Systems Security

Florida State College At Jacksonville
Jacksonville, FL
05.2001 -

Skills

    Technical Skills:
    Operating Systems: Windows, Linux
    Networking: TCP/IP, DNS, DHCP, Network Troubleshooting
    Software: Microsoft Office Suite (Word, Excel, PowerPoint)
    Tools: Virtualization (UTM, VMware), Snort
    Hardware & Software: Configuration, Maintenance
    Cybersecurity: Fundamentals of Information Security, Data Forensics

    - Strong attention to detail
    - Calm under pressure; focused on finding the most efficient and reliable solutions
    - Able to lead when needed but prefers independent work
    - Excellent communication and collaboration skills developed through nursing and HR roles

Timeline

Warehouse Associate

Amazon
11.2023 - 01.2024

Certified Nursing Assistant

Baptist Medical Center Beaches
06.2023 - 12.2023

Human Resources Intern

JEA
05.2020 - 07.2020

Associate of Science - Computer And Information Systems Security

Florida State College At Jacksonville
05.2001 -
Kenniah MackEntry-Level IT Professional