Throughout my senior year of high school I worked very closely with the staff in the office while being a senior ambassador which taught me the importance of punctuality, organization, and communication when it comes to working with others. I intend on putting all the skills I've learned through these experiences into action with this job.
Work History
Sales Associate
1 Year 7 Months
Grandpa Joes Candy Shop | 01.2025 - 08.2026
Utilized point-of-sale system to process transactions efficiently and accurately.
Assisted customers in product selection, enhancing overall shopping experience.
Collaborated with team members to create visually appealing product displays.
Maintained inventory accuracy through regular stock checks and replenishment.
Educated customers on product offerings, promoting informed purchasing decisions.
Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Crew Member
5 Months
Dunkin' Donuts | 11.2020 - 04.2021
Worked as crew member at Dunkin' Donuts, learning multiple roles including order taker. Maintained a professional relationship with customers while taking their orders. I've also learned the role of cashier and how to handle money related issues such as issuing a return while maintaining a professional relationship with the customer.
Provided excellent customer service by greeting and assisting customers effectively.
Operated point-of-sale system to process transactions accurately and efficiently.
Prepared food and beverages according to company standards, ensuring quality and consistency.
Education
High School Diploma
Murray Hill Academy | New York, NY | 06-2020
Skills
POS
Cashiering
Cash Handling
Order taking
Cash handling
Retail sales experience
Inventory management
Cash management
Order processing
Coffee preparation
Communication skills
Relationship development
LANGUAGES
English
AWARDS
Certificate of Excellence - for service and dedication to the Murray Hill Academy community