Kenny Adolfo
Plano,TX
Summary
Dedicated Store Leader with extensive experience in managing daily operations and training high-performing teams. Skilled in conflict resolution and compliance, successfully driving sales growth and ensuring customer loyalty through effective inventory management and promotional campaigns.
Overview
11
11
years of professional experience
Work History
Store Leader
7-Eleven
Dallas, TX
02.2023 - 07.2026
- Oversaw daily store operations to ensure strict adherence to company standards.
- Trained and supervised team members, enhancing service efficiency and performance.
- Monitored inventory levels and coordinated timely restocking to meet customer demand.
- Implemented promotional campaigns that increased sales and boosted customer engagement.
- Resolved customer complaints promptly to maintain loyalty and satisfaction.
- Conducted regular audits for compliance with health and safety regulations.
- Coordinated with vendors for efficient ordering of supplies, equipment, and materials.
- Designed store layout based on merchandising principles to optimize product visibility.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed daily opening and closing duties such as cash handling, balancing registers and preparing bank deposits.
- Reconciled discrepancies between sales receipts and bank deposits accurately.
Retail Co-Manager
RaceTrac
Plano, Texas
05.2015 - 11.2023
- Supervised daily operations and staff performance in high-traffic convenience store.
- Trained and mentored new employees on company policies and procedures.
- Managed inventory levels and ensured product availability for customers.
- Implemented visual merchandising strategies to optimize product displays.
- Resolved customer inquiries and issues to enhance satisfaction.
- Addressed customer complaints promptly while maintaining high satisfaction levels.
- Enforced loss prevention policies to reduce shrinkage from theft or fraud.
- Collaborated with vendors on ordering merchandise and inventory management.
Education
High School Diploma -
First Coast Academy
Jacksonville, FL07-2005
Skills
- Staff training and development
- Inventory management
- Cash handling
- Visual merchandising
- Promotional strategies
- Customer relationship management
- Conflict resolution
- Time management
- Store operations
- Work delegation
- Policies and procedures compliance
- Shift scheduling
- Multitasking and organization
- Documentation and reporting
- Bilingual
- Punctual
- Attention to detail
Timeline
Store Leader
7-Eleven
02.2023 - 07.2026
Retail Co-Manager
RaceTrac
05.2015 - 11.2023
High School Diploma -
First Coast Academy