Summary
Overview
Work History
Education
Skills
Timeline
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Kenny Benavente

Houston,TX

Summary

Dynamic professional with a proven track record in customer relations and small business operations. As Owner of IBD Upholstery, I enhanced service delivery through effective marketing strategies and relationship building, resulting in increased repeat business. Skilled in verbal communication and inventory management, I excel at fostering client engagement and operational efficiency.

Overview

31
31
years of professional experience

Work History

Owner

IBD Upholstery
01.2020 - Current
  • Developed comprehensive understanding of business operations and customer service principles.
  • Assisted in creating effective marketing strategies to promote products and services.
  • Managed inventory levels, ensuring timely restocking of essential supplies and materials.
  • Engaged with customers to gather feedback, enhancing service delivery and product offerings.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Teacher

Crockett Elementary
08.2018 - 06.2020
  • Developed and implemented engaging lesson plans to enhance student learning outcomes.
  • Fostered positive classroom environment through effective classroom management techniques.
  • Collaborated with colleagues to design interdisciplinary projects that promote critical thinking.
  • Mentored new teachers, providing guidance on curriculum development and classroom strategies.


Teacher

Herrera Elementary
08.2017 - 06.2019
  • Teacher of the year
  • Leveraged technology tools to facilitate interactive learning experiences and streamline administrative tasks.
  • Analyzed student performance data to identify areas for improvement and tailor instruction accordingly.
  • Organized extracurricular activities that enriched students' educational experiences and fostered community involvement.
  • Established strong relationships with parents to support student success and engagement in the learning process.


Base Manager-Lead Inflight Instructor

Omni Airlines
04.1998 - 07.2001
  • Oversaw daily operations, ensuring compliance with safety regulations and operational standards.
  • Managed team performance, providing training and mentorship to enhance productivity and efficiency.
  • Implemented process improvements that streamlined workflows and reduced operational delays.
  • Coordinated inventory management, optimizing stock levels to meet demand while minimizing waste.

Lead Flight Attendant

Hawaiian Airlines
01.1995 - 06.1998
  • Supervised cabin crew operations, ensuring compliance with safety protocols and service standards.
  • Coordinated pre-flight briefings, enhancing team communication and operational efficiency.
  • Mentored junior flight attendants, fostering professional development and improving customer service skills.
  • Implemented process improvements that streamlined in-flight service procedures and enhanced passenger satisfaction.

Education

Bachelor of Arts - Mass Communications

University of Houston
Houston, Texas
12-2009

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner

IBD Upholstery
01.2020 - Current

Teacher

Crockett Elementary
08.2018 - 06.2020

Teacher

Herrera Elementary
08.2017 - 06.2019

Base Manager-Lead Inflight Instructor

Omni Airlines
04.1998 - 07.2001

Lead Flight Attendant

Hawaiian Airlines
01.1995 - 06.1998

Bachelor of Arts - Mass Communications

University of Houston
Kenny Benavente