Kenny Bernal
Sharon,WI
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace. Skilled in scheduling and decision-making, consistently achieving project deadlines while maintaining a positive work environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Kelley Williamson Company
Walworth, WI
10.2025 - Current
- Assisted in managing daily operations to ensure efficiency and compliance with company standards.
- Coordinated employee schedules, optimizing staff coverage during peak hours for improved productivity.
- Implemented training programs for new hires, enhancing onboarding process and team integration.
- Developed and maintained inventory systems to streamline ordering and reduce stock discrepancies.
Manager
Kelley Williamson Company
Walworth, WI
03.2024 - 10.2025
- Streamlined inventory management processes, resulting in reduced waste and improved stock accuracy.
- Collaborated with cross-functional teams to identify process bottlenecks and implement effective solutions.
- Coordinated scheduling and resource allocation to optimize workflow and meet project deadlines efficiently.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Sales Associate
Kelley Williamson Company
Walworth, WI
01.2022 - 03.2024
- Assisted customers in selecting products that meet their needs, ensuring satisfaction.
- Managed inventory levels to optimize stock availability and reduce shortages.
- Collaborated with team members to improve store presentation and merchandising strategies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Office Assistant
Tlc Cleaning Service
Elkhorn, WI
03.2019 - 03.2021
- Managed scheduling and appointment coordination to optimize operational efficiency.
- Implemented filing systems that improved document retrieval speed and accuracy.
- Supported customer service efforts by responding promptly to client inquiries and requests.
Education
BBA - Business Administration
University of Wisconsin, Whitewater
Whitewater, WI05-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Scheduling and planning
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Kelley Williamson Company
10.2025 - Current
Manager
Kelley Williamson Company
03.2024 - 10.2025
Sales Associate
Kelley Williamson Company
01.2022 - 03.2024
Office Assistant
Tlc Cleaning Service
03.2019 - 03.2021
BBA - Business Administration
University of Wisconsin, Whitewater